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Verified
5/5

2018-03-11

Great Customer Service

"The customer service is great. Someone always answered the phone, and were very helpful in answering questions and resolving issues. Thank you
"


Verified
5/5

2018-03-11

Martini setting ear rings

"Beautifully packaged, quickly shipped, exquisite stones. Would buy from Diamond Nexus again! "


Verified
2/5

2018-03-11

Very disappointed

"Looks fake ,very disappointed.Not at all pictured."

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Verified
5/5

2018-03-10

Flawless

"Love my diamond earrings!!!! They live on my ears. "

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Verified
5/5

2018-03-10

Beautiful Diamond ear rings and pendant for her necklace

"Same as what I wrote above"


Verified
5/5

2018-03-09

Awesome not only did he love his ring,he loves getting all the compliments!

"Lovely, plenty to choose from
"

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Verified
5/5

2018-03-07

"Great stuff as always thanks"


Verified
5/5

2018-03-07

excellent purchase

"everything as expected - shipped in an indiscrete box, with a very nice gift box inside. a pleasure.
She loves the diamond stud earrings. Couldn't find this quality anywhere for twice the price.
"

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Verified
5/5

2018-03-05

Excellent Experience

"Great all around experience with DN. Ordered 2 items and both were on time and as advertised. Great company to deal with, great customer support and superior product. I am very happy!!!"


Verified
5/5

2018-03-05

Excellent buying experience

"It was my second time buying from Nexus and did not have any issue with quality or delivery of product."


Verified
5/5

2018-03-04

Love this

"Beautiful jewelery and great customer service."


Verified
1/5

2018-02-08

Poor exchange service

"I ordered a pendant and chain, paid in full. The pendant seemed larger than a real diamond I was trying to replace. I called them to downsize pendant from 1.2 ct to 1.0 ct and added two pair of earrings to the new order. They took my credit card info and said my card would be charged when the next order ships. Perfect! I thought all was well. I dropped the return item at a ups site on Sunday afternoon 2/4/18. The very next morning, Monday, 2/5/18, my credit card was charged for the replacement pendant. Online, I noticed all 3 of my pending items had gone on sale. Since my items had not shipped, I reached out to customer service, but have been ignored. Yesterday, I was able to get a chat rep and was informed they had received my return but won't ship, because I hadn't paid and they don't keep credit cards on file. If that's true, how did they charge my card last Monday? The chat rep kept acting like she was confused. Customer service has made no attempt to contact me to get this resolved. I now own a $100 chain for that I've paid almost $600. No pendant. No earrings. IF this ever gets resolved, I won't be doing business again with this company. "

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Verified
5/5

2018-03-04

Everything we ordered was perfect

"We purchased several items and all of them were exectly what we expected"


Verified
5/5

2018-03-03

VERY NICE !!

"WILL BUY AGAIN ! PLEASE KEEP US UP TO DATE!"


Verified
2/5

2018-03-03

Diamond?

" The delivery, ordering service were great , however do not deceive yourself. Nexus does not look like eve a very bad quality diamond. Period.
if you want to buy yourself golden earrings/studs go to Marshalls. You will pay there only 30 bucks.
"