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Verified
5/5

2017-12-11

Incredible FIRE & BRILLANCE!

"Amazing quality! Incredible FIRE and BRILLANCE in the main stone. And a substantial/wide solid gold band. I would say the sizing is on the larger size - it is a bit loose, but going to see if we can get it adjusted smaller. A+ Guys, I LOVE my ring!!!"


Verified
1/5

2017-12-10

Rip Off

"Total rip off experience. Never ever buy from this fraud jewelery company."

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Verified
1/5

2017-12-10

Diamond missing from box

"Customer service has not been helpful with finding andnor replacing my diamond. When my package arrived the ring case was empty."


Verified
5/5

2017-12-09

She Loves her ring!

"Gorgeous ring, easy to order and she is so excited and tells me everyday how many compliments people give her after noticing her ring. "


Verified
1/5

2017-12-08

Great before you buy, terrible after and ok product.

"I was on the fence with a 2.04 Gwyneth ring. I called and spoke to a gentlemen on new years day or maybe new years eve for an hour. It was a surprise for my wife and was unsure of the size. The gentlemen told me the ring I wanted was a clearance ring and I could not return it, BUT the ring could be sized between 4.5-7 and if I got the bigger one it would be easy to make it smaller, but not bigger. I ordered the 7 and now I needed it sized to a 6 and the rep today told me sorry its clearance and we will not touch the ring. If I take it to a local jewelry store I would void all warranties. Terrible customer service and the guy was very rude. Gary S. was his name on the chat. I offered to pay and just want a ring sized, that is terrible service for a ring company. I was actually getting on the chat to buy a wedding band to match and thought it would be a good time to have ring sized and give my wife both. But I will not work with a company that treats people this way and has not respect for the customers. Her is a screenshot of the chat that contradicts the email from the customer service rep that sold me the ring. I am beside myself and feel like I was just conned, or bate and switched. "

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Verified
5/5

2017-12-08

Wedding Band

"I ordered my wife the Bella Vista matching band for her Champagne Nights ring online and a Diamond Nexus representative called me to make sure of the ct. size of the Canary stone before putting the ring into production. When the Bella Vista arrived, it fit perfectly and looked even better in person than on the website. This was my 3rd purchase from Diamond Nexus. You cannot beat the value and beauty of their products. Thank you Diamond Nexus. I look forward to my next purchase!"

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Verified
2/5

2017-12-05

disappointed in product and customer service

"i ordered a pair of asscher cut earrings. truthfully, this jewelry does not have the diamond sparkle i was hoping for. later, when i ordered a pair of moissanite earrings from another company, i really see the difference!
thus, i inquired about returning the earrings. understand, the return policy is 30 days. i am at 60 days.
i even offered to return the $500 earrings at a discounted return rate... no deal. won't be shopping this site any longer.
"


Verified
3/5

2017-12-05

Lyonette Ring - 10K Value Collection

"I was a little disappointed in this ring. I did not like the diamonds going almost 95% around the ring, leaving a 2" gap that don't have the diamonds. No rings look like that, I am almost embarrassed to wear it for fear people will automatically think it is fake. I rather have the diamonds just partially around and never on the palm side. "


Verified
5/5

2017-12-04

Aweosme

"Great service, exactly what I ordered and was on time!"


Verified
5/5

2017-12-04

Great Products

"IT was great and i will do business again."


Verified
5/5

2017-12-04

Great !!

"They worked with me on a personal level and were willing to to help me with as many changes as need to make sure I was happy."


Verified
5/5

2017-12-04

Beautiful ring!

"My first purchase of a diamond nexus and the ring was beautiful. Will be making other purchases in the future. Would definitely refer Diamond Nexus!
"

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Verified
5/5

2017-12-02

"Love my diamond studs - will get another style and color later!
"


Verified
5/5

2017-12-01

Stunning ! Just what I expected

"Was great to see how fast my ring came"


Verified
5/5

2017-12-01

Awesome 5 star!!

"True to siZe and true to quality best decision I’ve ever made"

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