ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-11-29

The earrings were marvelous

"I want to shop Vogt more, I loved three purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2017-11-28

Customer Service & Catalogue Descriptions

"Representative very rude on returning two Princess Cut Kite Pendants. Items should be described on website noting chains not included in larger print. Where chains not included because they were on sale?"


Verified
1/5

2017-11-27

Not at all what I expected!

"The setting was not as expected and the stone did not look real! I'm sticking to Moissanite! "


Verified
5/5

2017-11-26

HAPPY WIFE...

"These people have been wonderful to work with for the past 5 years. My wife LOVES them too. And you know what they say. Happy wife..."


Verified
5/5

2017-11-26

Beautiful and Happy

"My first purchase of a pair of triangle stud earrings and V-shape necklace, very pleased when they arrived, they are beautiful and the brilliance and sparkle are wonderful. The delivery was timely. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-11-26

Phenomenal service and products

"From start to finish I have been more than impressed with the customer service and quality of products sold by DN. Before you buy, however, do read the informative pages on the DN website about their products (what you’re buying and the chemical makeup of the diamonds). DN explains exactly what they’re selling yet many have expectations that they’re buying a pure carbon diamond and leave bad reviews when DN clearly state that they make high quality diamond stimulants on their website. That said, I love my enagagement ring and the other products we have purchased and have been able to exchange or return things no problem. We will remain long term customers. Thank you DN!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-11-26

Wrong necklace!

"I ordered a ring and a necklace to be gifts for my best friend. While the package arrived promptly, the necklace was not the same one that I ordered. Similar! But not the same. I contacted customer service. All they did was send me a package slip to return the necklace. I had to contact them again to ask if I would be receiving the correct necklace. They informed me that they were out of the correct necklace. I ended up deciding to leave it up to my friend. I gave her the necklace and told her we could return it if she didn’t like it. She still loved it, so she kept it. While the products were quality and beautiful, I was extremely disappointed that I was sent the incorrect jewelry and expected not to notice. Then I had to reach out a second time to find out if I would even be offered the correct one. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-25

She loved it

"My wife was super happy with her ring! All her friends are jealous "


Verified
2/5

2017-11-25

Poor follow up

"Took several emails and a phone call to cancel an order....but they still shipped it anyway!"


Verified
5/5

2017-11-25

Engaged!!!

"The ring was excellent quality and I was stunned at how safely it was packed. Just opening the box was an experience. I loved this ring."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-11-23

Want to return

"Wanting to return but no way to get a hold of them! Paying for an item to big! Grrr"


Verified
5/5

2017-11-21

Great as usual

"My loved the earrings and they were delivered on time"


Verified
5/5

2017-11-21

Perfectly perfect

"I love my rings and they are beautiful as ever ❤️"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-20

Happy

"Hhujjhggijhyhgggyhhhhhuujjjj"


Verified
5/5

2017-11-19

Quick service.

"This was delivered on time as promised."