ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-06-03

BIG BANG

"The process was simple and they absolutely deliver on the promise. LOVE, LOVE, LOVE the size, comfort and compliments. Thank you"


Verified
2/5

2017-06-03

Not what I expected

"I was disappointed. Looked amazing on the website, but like a toy in my hand. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-02

Great experience!

"The site is so easy to use and if you have any questions the staff is great."


Verified
5/5

2017-06-02

Perfect in every way

"Helpful, concerned, and perfection. From the web site, to the ease of moving around the site, to cumstomer service and the actual product arriving at my door. Diamond Nexus is perfect in every way. Each and every step in the process is handled with the same care and concern as every other step. Nothing is left to chance. But, and most importantly, the quality of their products are second to none! They too are perfect!

These folks at Diamond Nexus has shown others the way to perform. They are leaders in everyway and will certainly be around for a very long time. So, once again, I give my praise, graditude and hearty thank you to Nexus. You have my complete trust and total respect for what you do and exactly how you do it. Best Regards, Terry. P.S. Please take some time to teach the people in Washington, D.C. some of your skills, and abilities. NO! I'm not joking!
"


Verified
5/5

2017-06-01

Amazing customer service!

"I had a great experience buying from diamondnexus! Best customer service experience ever!"


Verified
5/5

2017-06-01

Awesome!

"The ring was delivered quickly in a very nice box. My ring is absolutely beautiful and I couldn't be happier with it! "


Verified
5/5

2017-05-31

Love your jewelry

"Everything I have purchased from you has been top quality. Service is fantastic"


Verified
5/5

2017-05-31

Excellent experience

"Customer service was excellent. They took time with me and answered all my questions. Shipping time was accurate and item was packaged well. I will do business with this company again. Two thumbs up!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-31

Lovely earrings, great service

"The earrings were beautiful and they arrived really quickly."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Likelihood of customers making future purchases

Verified
5/5

2017-05-31

Love my ring.

"Everything went perfect and was delivered early."


Verified
5/5

2017-05-31

Great experience, the ear rings look beautiful. Very happy with them.

"Everything went smooth with no problems. "


Verified
5/5

2017-05-30

Wonderful customer service

"I had ordered a round pendant
That turned out to be too big for me. I'm only 5'2". Too over bearing. They allowed me to return it. No questions asked!
"


Verified
5/5

2017-05-30

Delivery on time. Quality very good.

"Delivery on time. Quality very good."


Verified
5/5

2017-05-30

Excellent

"It was simple and the delivery was on time. "


Verified
5/5

2017-05-30

A very good experience

"My first order went perfectly, without a hitch. My second order arrived minus one stone. I really thought I would have an issue with this. It was basically my word against what I received. I contacted customer service, the promptly sent pout another stone. I was so pleased that it went so well. I will order agin from a Diamond Nexus.
Happy customer,
Cathie C
"