"Always concerned about on line purchasession. Every thing worked as promised.
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"I recieved my Diamond Nexus engagement ring and was happier than expected with the beauty and quality. The entire process, from ordering to delivery, was a breeze. The customer service I recieved was exceptional. I will be purchasing the matching wedding band and look forward to future pieces as well. I highly recommend Diamond Nexus. Thank you for making my dream a reality."
"Beautiful earrings. The quality is superb, and the service was great. "
"Quality is definitely there!! Just like the earth mined diamond! "
"I ordered an engagement ring to propose to my girlfriend; and the quality, and value far exceeded anything I could expect! The ring was far more gorgeous than anything I had looked at from other places; and those were much more expensive!
My only complaint is the hold time with customer care was a bit long (about 20 minutes to speak to someone). Also the order status could give a little more information.
Other than that; I see myself doing business with Diamond Nexus again!"
"This ring is a memorial engagement for me. My only sibling my sister passed away Jan 9th 2016 and my brother in law passed away 9 years ago. They lived in New Orleans, he was born there, I would always visit and of course we would always go to The French Quarter! The 1st time I saw this ring I knew I had to have it! My wonderful boyfriend knew what it meant to me and got it for me, I love it and wear it with pride and memorable love!"
"I opted for next day air for shipping and did not receive product until 3 or 4 days later. Customer service was rude made it seem like it was my fault. I was not refunded the shipping fee. The shipping charge was not a big deal, the poor customer service the representative provided was the main issue in my experience. I will never purchase anything else from this company. I would rather spend thousands more and get world class service than to receive poor third world class service."
"I ordered a bridal set and was disappointed in the quality in reference to sparkle, shine and the overall size of the diamonds. Compared to my real diamonds, they just did not stack up."
"I'll have to give my full review more time. However, so far the experience has been great. Fast shipping, good certificate, nice stone, many thanks.
I had a 5mm 1.24ct stone set into a cobalt chrome tension setting. There is a lot of pressure put on the stone and so far so good. I am happy that it supposedly has a hardness rating around 9.1 or 9.2. The real review will come in after it stands the test of time with so much pressure on it.
Looks beautiful, thanks for the novel product and good service."
"All my questions were answered promptly and I'm very happy with my ring"
"Best quality for the great price. Very friendly and helpful."
"Everything was exactly as advertised. I am extremely happy with my purchase. It looks great, came on time, and the process was effortless."
"My ring s absolutely gorgeous....couldn't be more pleased with it!"
"Love the ring everything I thought it would be!!"
"It was spectacular, she absolutely loved it and everyone who sees it thinks it's stunning. "