"TBH, I actually signed onto a different website in order to take advantage of Golden's major semi-annual sale of acrylic paint. However, the site was so frustrating, slow, and error-prone that I clicked off in disgust and searched for a different vendor. Found Blick, and in a few simple clicks, ended up buying several hundred dollars worth of product. Thank you, web masters. Blick apparently realizes the difference you make to their sales! But it all would've been for naught if the company hadn't followed up the sales with excellent notifications re the speedy delivery of my orders. Lastly, the way in which the tubes of paint and brushes were packaged so that they arrived in perfect condition means that Blick is now my absolute go-to place for all of my artist supplies.
You've got it down pat, Blick. Thank you!!
Don't screw it up now by changing what you're doing so very well."
"Retouch varnish for painting repair. 1905 oil painting with a saw cut. Retouch varnish needed to be able to match new colors ro old colors . Works extremely well. Delivery was a little slow but job was accomplished. Love Blick products and service."
"The closest store to buy top quality fine art brands is almost fifty miles away - Blick online makes total sense."
"Clumsy website, slow fulfillment, terrible order communication - why bother"
"I shopped in the fall for gifts for my family and awaited their arrival only to find that they are out of stock and not expected to arrive until January…maybe. A little heads up would have been appreciated. "
“Thank you for this feedback! We're so sorry for the inconvenience this has caused. there has been unprecedented demand for this product, and our vendor is unable to keep up at this time. We are actively working with our vendor to find a quick solution. Please look for a note from our Customer Service group regarding these products soon!”
"I ordered plaster gauze for my daughter to make her Halloween costume. It arrived very quickly and worked great."
"**** Blick is the only place I shop for my supplies. Never have I looked and they not have a supply. Sometimes they are sold out but, I’m immediately notified when they have it back in stock.
The grand picture, nice …."
"I love the variety and quantity of open stock color pencils they have.i have been wanting to try fc polychromos for awhile now, but didn’t want to get a set not knowing if I’d like them. I was able to my first 7 of the colors I wanted and absolutely fell in love. I was also able to get prisma color pencils open stock of remaining pencils I couldn’t get at other sellers. The site was easy to navigate, although I’m looking forward to going to inside of a store ! Prices were comparable to other stores I’ve seen, however I lucked out and hit a sale which made the experience all the better. The shipping charge of $10 was yikes but I went back through to hit the minimum amount to bring the shipping charge down to $3 and felt better about that portion of the experience. I’ll definitely be returning. "
"I am working on a large piece 58x38 oil on canvas painting. I purchased all the materials separately raw canvas; stretcher’s cross bars gesso etc. I wasn’t sure if the canvas was a continual piece or not so I used the chat option to speak with a salesman. We connected and he was very very helpful. The piece is coming along nicely thanks to Blicks help. "
“Thank you for taking the time to share your comments with us. We appreciate your feedback, and we value your business!”
"Too soon to tell. I expect my back order to be delivered by February of next year."
"I ordered two Blick Premier Mechanical pencils on October 12, 2024. They still have not been delivered. They say they will be delivered in February of 2025."
“We’re sorry for the inconvenience you are experiencing. There has been unprecedented demand for this product, and our vendor is unable to keep up at this time. We are actively working with our vendor to find a quick solution. ”
"I have ordered several different paint mediums and all have been excellent."
"I had questions about my shipping costs. The lady who helped me was so positive and helpful. I appreciated her very much. I have recently made 3 more purchases which were shipped quickly and arrived undamaged. I like Blick's very much. Thank you."
"The experience was great and you can find all the supply you need for your art class you are taking. "
"I follow BLICK on social media and saw that there was a large clearance sale going on. I saw several items on clearance that I had been considering buying in the past. Adding items to my purchase and navigating the site was easy. I’m very happy with my purchase and shopping experience. "
"I ordered and paid for two denim pencil/pen holders, and only got one. I did get the pencil I ordered, but it's a gift for a December birthday so I don't know how it will be received and can't review it yet."
A rep from Blick Art Materials, GarnetLea, has responded:
“Thank you for your feedback! We're sorry that your experience was less than ideal. Our records show that your order did have some items that were marked as out of stock at the time of purchase. There was a slight delay in getting those to you and we apologize for any inconvenience that caused. Items that were in stock arrived before the approximated arrival date given to you at the time of ordering. Please do not hesitate to reach out to our Customer Service or Order Department for assistance or questions in future orders. We are happy to assist whenever possible! ”