"I had been searching Hi and Low for the best price on an Olympus SP-590UZ and these guys had it. Not only that, I recieved a call a few days after my order and recieved a battery and bag at a great value. I will recommend Digitalhawks to me friends and family for their electronic needs. Thanks Guys! "
"I ordered a Nikon Coolpix S230 from Digital Hawks online. A couple of days after my online order I received a phone call from one of Digital Hawks people. The man claimed that he did not have a shipping address for my order ( not a big deal but a bunch of crap because I completly filled out the online information.) The man then proceded to try to give me a lesson on batteries and also tried to sell me one. When I informed him that I wasn't interested he ubruptly hung up on me. This call was placed to me on Thanksgiving.
When the order did arrive to my home, I opened the UPS box to find a plain white box with the camera and other cords and such placed inside with only one thin bubble pouch over the camera for safety. When I removed the camera from the bubble wrap pouch I inspected it and found the some crud on the edges of the screen where it had been cleaned by someone. This is not what I was expecting in a " new camera purchase" the item is advertised as new and should be sent in original factory sealed packaging. I called Digital Hawks customer service and all I received was rudeness and excuses. I am writing this review as my only recourse. (EDIT)
Update: After posting this review Digital Hawks called me at home and offered to send me a factory packaged replacement if I would change my review. I agreed to do this and received the replacement after having to spend money shipping the first one back to them.
My business with Digital Hawks is complete at this time.
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I am very satisified with the service of Digitalhawk. After submitting my order, which was the best price I could find on the JVC camcorder, I was contacted with the availability of the color I wanted. The product was shipped in a timely manner. I would recommend Digitalhawk to others."
"Great camera. Love the color. Small and lightweight and takes good closeups in digital macro."
"Very pleased with the service I received. I had a couple of questions about the order and was able to get a quick response from the 800 number."
"Great Service, Great Customer Service, I will Shop at DigitalHawks Again!"
"After pricing the Canon Cyber-shot DSC-HX1 for months I couldn't belive the great deal I got at digitalhawks.com! Customer service was helpful, friendly and knowledgable. The delivery was fast, even though I ordered just before the Thanksgiving holiday. Now my Husband will have his new camera in time for holiday family photos! I can't wait to see the look on his face."
"Ordered a GPS, Camera and accessories and received all ahead of schedule. One item was selected wrong. After a phone call, my order was completed as ordered. The way I can tell a good merchant is how they handle a problem. Digital Hawks handled the problem expeditiously. Thank You!"
"I searched high and low for the lowest price for my Canon EOS t1i and found that I got the bset price from Digital Hawks. Shortly after placing my order I got a phone call confirming the order and giving me an expected delivery date. The camera arrived before the delivery date and I have been very happy with it and the service I got from Digital Hawks. I would definitely order from them again."
"I am happy to say I have had a very good first experience with Digital Hawks. I was looking for a Canon SD 1100, and knowing the Model 1200 was already out I was having problems finding anyone carrying the 1100 at a good price. I ordered the 1100 in silver. Shortly after placing my order I received a follow up call about my order and was asked what I wanted out of my camera, where I was informed that a high speed memory card and long life battery would improve the performance. A couple of days later I was informed that Silver was out of stock but they would upgrade me to a model 1200 or a model 790 at no additional cost. After reading reviews on both I went with the 790 and having a chance to use it I am very pleased with the camera, it is everything I was looking for and more. I also ordered a camera case went I ordered my camera and it arrived with a broken snap. With one call Alan had me a new one in the mail. I have already told several friends to go to Digital Hawks if they are looking for a good deal on a camera and good service to go with it.
G. Taylor, GA"
"Many thanks to Alan at Digital Hawks. My pkg was shipped overnight and I recieved it today in time for Thanksgiving. Alan was polite, profesional and did not use heavyhanded high pressure sales technique. He was most helpfull in answering all my questions and also providing me options for accessories to not only help me realize my expectations but at a bargain basement price that could not be matched anywhere else. He even threw in an extra battery at no cost. Wow! I will definately return to shop for Christmas!"
"I was wondering about the great price of the camera I wanted so I called customer service and was amazed at the knowledge of the individual I talked with. I ordered a Canon T1i and etc. and I received these in short order and in perfect condition. Called them again as I am a bit paranoid and they are really the right outfit to order excellent equipment at a very thrifty price. I love a good deal but I want what I buy and this was a good deal and I am very satified and will keep this business on top of my favorite list. Bill Dunford"
"One concern about in order.
One phone call.
One positive solution!
DigitalHawk quickly and professionally responded to my issue in a fair manner! I am more than satisfied with the results and would recommend other consumers to use their website. Simon was courteous and solved the problem.
A satisfied customer,
PJR
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"I ordered a TomTom GO 630 and received it in a reasonable time. The unit never worked and after working with TomTom Tech Support for two weeks I decided to return it since it was defective. Digitalhawks was very easy to deal with on the return and they refunded my money the day they received the return."
"I found this company to be very informative, courteous and quick to respond to my emails. The items arrived promptly and was exactly what I ordered. Their prices were the best that I found while researching my item and with a warranty in hand I feel I did just fine with my purchase."