"Ordered On a Thursday, package arrived on Monday. Really fast delivery. Well packaged and all working fine."
"I thought long and hard before using DigitalRev, well I was about to spend a lot of money, so I checked their feedback on several sites including from their eBay customers and everything showed they were a long established and reliable company.
I chose to use DigitalRev on the basis of price and also because there would be no additional customs fees to pay, or if there were that DigitalRev would refund me for those fees (though only for orders placed using their website); not all Hong Kong based companies offer this guarantee. Shopping around, DigitalRev were among the cheapest, though I did find that the identical memory cards were available at a lower price locally so it still pays to look around.
Having completed my order the purchase was pretty straight forward, well apart from my own credit card company which blocked the initial payment as they saw this large order as unusual. Once I had assured my credit card company that it was a genuine purchase the order then went through smoothly.
After a short wait, DigitalRev needed to check that I was a genuine customer too so phoned me to make sure I was who I said I was, the goods were eventually despatched and arrived with me very quickly considering they came from Hong Kong. The camera came in the manufactures box with several layers of bubble wrap around it, then the DHL wrapping, so the packaging was sufficient for purpose though not super robust. As promised, there were no additional fees to pay upon delivery.
Everything that I had ordered was delivered, was as expected and the camera was to UK specifications (no foreign manuals and the video on the camera was to a PAL standard) so they performed just as promised.
No more doubts, I am a very satisfied customer and would happily use DigitalRev again.
"
"Superb service. Ordered a Canon eos 5D mark ii camera kit. Received a phone call from Hong Kong to check home post-code and advised that I would receive regular updates by e-mail - which I did. Took less than 5 days to arrive - faster than some first class post within UK!! Packaging was exceptional. Highly recommended and would have no hesitation in placing further orders in the future. "
"I wanted the new camera for a wedding at the weekend.
OK I cut it fine ordering it on the Monday expecting it before the weekend but tracked it on DHL and it appeared on Wednesday. Great.
The manuals are in Chinese and not English, not a big problem but..."
"It has Been a real pleasure to Deal with DigitalRev ! I've been watching their reviews on youtube for a while and it's the first time i'm buying something of them but they have been really helpful ! Quick delivery perfect packaging and the item looks amazing ! I will definitely deal with them again !!! "
"Once again brilliant service and a fast response. Thanks heaps digitalrev."
"From order to receiving the goods was less than 7 days. The Phone is awsome. From date of shipment to receiving the goods was less than 48 hours and that is also awsome. I can't thank you enough. I will tell all my friends about Digital Rev.
John E"
"This is second time I have used DigitalRev to buy a Canon camera body, and once again, the service has been 1st class. Even though dispatch is from Hong Kong, it was swift and fully traceable with DHL. The service is great, prices are great, and I would highly recommend. A+++++"
"Great experience, great price, great website! Very, very fast shipping! Took less than 12 hours to fly half-way across the world!"
"Ordered a Tokina AT-X 116 PRO DX AF 11-16mm f/2.8 Lens on the 23rd September and it was delivered on the 27th. I was notified when the lens had been shipped and given the DHL tracking number. The package was extremely well wrapped as it took me 5 minutes to take all the packaging off. I'm more than pleased with the service and will definetly use them again and recommend to others."
"I Ordered On Sunday i;e 16th September & They Dispatched On Monday Evening, Surprisingly I Received The Product On 19th On Wednesday !!! Brilliant Price, Brilliant Service !!! Will Shop & Recommend To Anyone Again & Again !!!"
"So what is it like ordering high value goods over the internet from this company? What is the risk?
I have ordered two expensive items from this company. I ordered a Canon EX580 Speedlight about two years ago and it arrived very quickly and in perfect condition. This was ordered through eBay.
On the 24th September 2012 I took the plunge and ordered a 5D Mark III with a £2004 price tag. it was £400 cheaper than the UK so seemed like a bargain. Ordered from Hong Kong I got the DHL tracking number within hours and was able to follow it across to the UK. Remarkably quick it arrived in perfect condition here 3 days later. Complete with European software and a 12 month guarantee. Would fully recommend this company and I will use them again."
"I would have no problem recommending DigitalRev to anybody. They have kept me informed of the progress of my order and shipped and delivered it 2 days earlier than I expected it. What more could I want? Good after sales? I can't answer for that as I have not needed to contact them further as my order was correct and all worked."
"Ordered on the Monday evening and was using the camera Thursday afternoon. Amazed that camera could be delivered from Hong Kong so quickly. Everything was as I had ordered."
"Very well pleased with the service from DigitalRev. My order was delivered within 3 days of placing it. Excellent service, good price and a good product. Well done DigitalRev, I will certainly use you again."