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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
2/5

2014-08-22

"Although the delivery was fast and the item undamaged, it was not as described. I ordered a 4 foot track light system with an 18 foot plug in cord that was described as white. While the lights and cord were indeed white, the track was an unpainted metal which looked unfinished and unprofessional. I am not sure whether I will contact the company to complain or just paint the track myself. Either way....a major disappointment."


Verified
5/5

2014-08-22

"Great prices! Great Customer Service!! Order to Delivery process is very efficient. Would recommend your company to everyone I know.
"


Verified
5/5

2014-08-21

"great job. fast delivery "


Verified
5/5

2014-08-21

"Great product. Great customer experience. Would repeat!"


Verified
5/5

2014-08-21

"We are remodeling our kitchen and wanted to use track lighting. I shopped long and hard at various websites to find the parts needed. Only at direct-lighting was I able to find absolutely every part that I needed including one that I could not find elsewhere at all. Pricing is very competitive against other sites. Received packages in less than a week here to Florida even with standard shipping.
I would highly recommend direct-lighting to my friends.
Paul Moon - Palm Bay, FL
"


Verified
1/5

2014-08-20

"I could have gotten the right product at Lowe's. Should have taken that drive."


Verified
5/5

2014-08-20

"Smooth transaction. Shipping notification and speed were excellent. "


Verified
5/5

2014-08-19

"Extremely fast service, the lights were received in two days."


Verified
4/5

2014-08-18

"Good product, good service. Shipping is MUCH TOO SLOW AND EXPENSIVE. Another merchant in California shipped a small order by USPS, it arrived in 4 days at half the cost of Direct-Lighting's comparable shipment by FedEx Ground. "


Verified
5/5

2014-08-14

"They shipped and delivered when they said they would. Product as advertised. Communication was fine. No issues. Would buy from them again."


Verified
2/5

2014-08-14

"The order was relabeled with the wrong address by FedEx and delivered to a building across town, I had to drive over to pick it up. My inquiries with FedEx were no help, I was lucky that someone in the other location's mail room alerted me that they had my package.

Otherwise, the order was fine, and the merchandise in working order.
"


Verified
5/5

2014-08-14

"sales person very helpful in explaining j track needs for juno lighting fixtures."


Verified
1/5

2014-08-13

"One of the lights I recieved did not work and the customer service rep was rude when I called to return it accusing me of not knowing how to install the light until she found out that I did not install it but an electrician did and then all of a sudden she was very polite. "


Verified
4/5

2014-08-13

"Not quite what I was looking for but they worked. Thanks. Jackie"


Verified
4/5

2014-08-13

"Great service and products"