ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.26/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.31/5
Customer service:
4.07/5
Return/Replacement policy:
4.07/5
Featured Review


Verified
3/5

2024-12-02

Sise

"Was unable to order proper size kept reverting back to small"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-12-02

Excellent Service

"The order was quick as was the delivery. Customer Service was excellent!"


Verified
5/5

2024-12-02

Order

"Good ordered online. Received order in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-12-02

Thanks and have a happy holiday,s !

"Got the order right ️ good job!"


Verified
1/5

2024-12-02

Order placed and not received

"I placed an order. It showed it coming and I have never received it. It shows it moving from facility to facility. It was expected last wednesday!"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
1/5

2024-12-02

Very Disappointed

"I recieved 2 Salter Crush Resistant Oxygen supply tubing GREEN-2050G That were crushed when I got them, it looks like they were folded instead of coiled. I'm very disappointed and will not use DHM again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-02

Great service

"Everything was timely and as expected. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-12-02

Shipping

"I paid extra for shipping so it would be here in 2-3 business days, and it still isn’t here. I guess when you request priority shipping it doesn’t mean you get what you paid for. Hopefully it will be here on day 6."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-12-01

Good buy

"Very satisfied with the pricing and product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-01

Great service

"I always mess up when ordering on line. This one was easy to order.
Excellent service and fast delivery.
No problem with supplies ordered.
I give them 5 stars.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-12-01

Great Experience

"You had what I needed at a reasonable price and quick reliable shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2024-11-30

nose guard

"The nose guard I ordered would not stay in place long enough to get my C-pap mask on and a lot of money for a product that doesn,t work"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-30

Mask and hose

"Exactly what I ordered and worked perfectly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-30

DHM

"Direct Home has excellent customer services. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-11-29

Have not received yet.

"It's Friday 11/29/2024 3:17 pm and I still haven't received my order. I chose the free USPS shipping like I always have so maybe it will be in the mail tomorrow. Respectfully, Mark. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process