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Product & services pricing
3.36/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.17/5

Verified
4/5

2019-10-19

"'Shipping charge was changed. The only complaint so far. "

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Verified
5/5

2019-10-19

"Great service and happy to work with this "

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Verified
5/5

2019-10-18

1st auction completed

"Great first time auction winner. Process was easy to follow. great experience so far."

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Verified
5/5

2019-10-17

"I have two open inquiries about my orders that was never resolved"

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Verified
5/5

2019-10-16

"thanks a lot nice doing business with you "

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Verified
5/5

2019-10-16

They are the best by far

"I have bought many pallets and truckloads from several online auction sites and Direct Liquidation is the best so far, I really like the way they do it with clear descriptions of condition right out front not hidden or hard to find, the manifest are accurate so far, I bought 25 pallets and everything was spot on with the manifest, very high rate of working items and they tell you up front if they are
customer returns or missing parts and not working, I haven't found any sites that do that, We pick up ourselves and All the employees I've dealt with so far have been friendly and professional.
"


Verified
5/5

2019-10-16

"Overall I enjoyed the site and prices were actually pretty low. "

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Verified
5/5

2019-10-15

Newbe Rater - Awesome goods and services

"Our overall experience has been excellent. The quality of our shipment was good.
Customer service is amazing. Training modules they send out were very helpful.
Time from order to shipment was way faster than I thought it would be.
I would say try Direct Liquidation whether you are new or a seasoned buyer
"

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Verified
4/5

2019-10-15

100

"Good customers service. "

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Verified
5/5

2019-10-15

"Great so far will see how the shipping goes ???"

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Verified
5/5

2019-10-15

"Good to deal with. fast delivery."

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Verified
5/5

2019-10-15

"great deal excellent customer service"

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Verified
5/5

2019-10-14

Shipping Error?

"UPDATE: I received a call today to help me resolve the shipping error. Miguel was able to explain to me what happened, which was out of his hands and offered a coupon for my inconvenience. I am giving a 5-star rating now because of how quickly I was reached out to and how well the situation was explained to me. Thanks again and I will be doing more business with your company.

There is apparently a shipping error with only new accounts. I had to go out of my way to figure out shipping because I was getting quoted for a box as if it was multiple pallets I was purchasing.
"

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Verified
5/5

2019-10-14

First time buyer- Overall Easy Experience

"From login to purchase it was a overall easy experience. "

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Verified
5/5

2019-10-14

"Easy to work with Thank You"

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