"Easy to do business with and great prices.."
"Easy and fast service I love shopping from this company "
"Great price, fast shipping, excellent communication. What more could you ask for? They Definitely added one more lifetime customer."
"Ordered and was processed right away. "
"Handling time was fast and had no issue with the order. "
"Order was filled in a timely manner and is on its way
Item was hard to find but dirty bird had it. Thanks"
"I ordered an AR10 Handguard and you sent me an AR15 Handguard. Now my build is behind another week.
Even tried to correct problem when a shiping label was created but, online chat insisted it would be a AR10 handguard but, it was not.
Thanks!
Hello Mr. Ernest, Thanks for the reply this morning to this review but, you still haven't sent a return label as of 4:27PM MST, GOOD Customer Service means you do what you sy you will when you say you will do it!
" Dirty Bird Industries, LLC is a family owned and operated company. We’re not just fans of the 2nd amendment, we’re fans of good business. We value integrity, hard work and quality craftsmanship. Those values define how we interact with our suppliers, vendors and customers."
So the above "Statement" is just Horse ****! Does your "family business" have any ETHOS???
Regards -Kurt"
"All was as advertised. Great price, reasonable shipping charges and prompt service. This was my first experience with Dirty Bird. I will look to them again for future purchases. "
"Everything was exactly described. "
"Bought upper for my retro build, and it looks perfect. fit and finish 10 out of 10 and just as described. Even correct c h markings. Keep making these, will be ordering another shortly. Thanks again."
"Finally got the large Mbt2s! They had a excellent deal and shipping was pretty good honestly!"
"Can’t wait to install and try out I’m really excited "
"After 2 months of searching for a particular barrel for a build I am working on, I found the exact barrel on their website. All other searches were out of stock or over budget. Dirty Bird had it in stock, and on sale for half as much as I could find it anywhere else. Everything worked out great. SOLGW barrel was perfect. First time I ordered with Dirty Bird. I am finishing my build and Dirty Bird is now my first stop whenever I shop. I could not be happier. "
"Although i had to follow up on my order, customer service was quick to reply and ship my purchase. Thank you."
"I was looking for this guns since it was released but waiting for the right price, and the waiting is now over. I am now a proud owner of an Sig P365 XMacro thanks to Dirty Bird. My next is going to be the FN Reflex MRD, waiting for a good deal"
"great price for the item, good communication and reasonable shipping"
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:
“Hello! We’re really sorry for the mix-up—that’s definitely not the experience we want you to have, and we understand how frustrating the delay is for your build. We’re already working on getting the listing corrected to prevent this from happening again.
We’ll also be working on getting you a return label this morning so we can make this right as quickly as possible. Thanks for your patience, and we appreciate you giving us the chance to fix this!
Best,
Michael Earnest”