"Excellent Experience. Will order again in future as well as refer friends and family!"
"The service was great...."
"they have a large selection of parts my order was shipped sooner then they had said great prices"
"Discount AC Parts had the exact parts I needed, the price was
excellent. When I contacted them to order, the process was good
and the person on the phone that I dealt with was very courteous
and helpful."
"Staff helped me resolve a shipping issue to my satisfaction and and shipped at their cost to me overnight. "
"I was really quite surprised at the speed of service as well as the difference in price between Discount AC Parts and the other supplier. Service was accurate and fast. I saved $790."
"The order process was a breze. Got the exact item we needed and it arrived when promised. I have added Discount AC Parts to my prefered vendors list. "
"Parts were delivered quickly and in perfect condition. Packaging was outstanding. Prices were the best to be found anywhere and the discounts made the deals even sweeter. The parts were exactly as I ordered and there were no problems installing. Even my mechanic was impressed with your service and quality. I was especially pleased with the email shipping notifications. Great service - thank you. I will definitely order from you again."
"Great parts at a great price. Fast shipping!"
"Great experience all around. Largest inventory. Lowest prices. Fantastic support staff. All my a/c orders will be from here going forward."
"UPDATE and Updated again! There has been some ID clarification since I went to three stars; so I am going to FOUR! They are backing their words!: Even though I went through "hours of documentation" getting a Refund of my FULL purchase price and ALL shipping charges; I respect the fact that Discount had enough courage to "own" up and continue to reason. Therefore, I am raising the star rating from 1 to 3. I will raise it again, if I see some changes in Actual Item ID issues. I advise ALL folks to document "non-fiting"; and/or "not as advertised"; with PICTURES! Also, ask upfront questions; such as: Is this actually a genuine "----?!". Restocking fee, if item wa incorrect? Will you match Price? Shipping charges if part returned? Be prepared to write an honest Review on this website. Never give up! Excerpt of original Review follows: ACParts was sent copies of all documents included in my return. You have apparently ignored addressing my communications expressing my concerns; other than to tell me over the phone, on the day of my order: “If the Compressor does not “fit”; you may return it.” Also on 7/19 at 1:35 pm; “Javier” said: “return the part and your money will be refunded.” On 7/20 at 7:40am, I called and verified the return of the part along with the return address. I communicated several areas of concern, as they arose, (with documentation) that led me to return the part. I will now outline those areas, in writing; so as to, verify and reinforce all previous communications.
I have a copy of my order, dated 7/15, containing, the following “description”, of the compressor , written by you: “Sanden 4730 or 4303 or 4486.” I believed I was buying just that! When the compressor arrived, I found (refer to photograph enclosed above) that: not only was it NOT a SANDEN; but the ID plate on the side of the compressor had been altered so as to hide the actual model that it was. I subsequently found, by online research, that it was a compressor with an actual Brand called/named: "NEW" ; that had been, deliberately cut out and altered to hide that fact.
I also found that the wiring Harness was different from my original 4730 compressor and would not fit in my motor home without rewiring the compressor.
I also had paid you a “premium” price for a Sanden! I pointed out that I could buy a “NEW” on E-bay (Item# 260707809487) for $170.33 OTD. I politely asked you to match the price or cancel the order. You (Javier) ; after checking with E-bay and a supervisor, said: ‘The order has been sent; we can do nothing; however, you may return the item for a refund’.
I returned the Item on 7/20/11, by UPS at a shipping cost of $19.20.
On 7/28, you refunded me a sum of $227.71; with absolutely no explanation. After much contact; with MUCH documentation; You subsequently "relented" on a "restocking" charge; however, you continued to with-hold a charge made for what you originaly called "FREE" shipping. Not to mention that I was out $19.20 to send you back your 'fake' Sanden Compressor.
It is my contention that you folks, immediately, refund me the remaining FULL original $285.54 charge AND IMMEDIATELY STOP saying you are selling "Sanden Compressors" and subsequently altering ID plates to hide actual Brand names. {I have since been promised a FULL refund INCLUDING my $19.20 return cost. Discount also said they would look again at how items are described. "Why" the Compressor ID plate was altered was not discussed and left to "supposition".}"
"I had an excellent experience with Discount AC Parts. The prices were much lower than anyone locally, and the parts were shipped right to my door. I have already recommended them to other people and will continue to do so!"
"I really like their web site. I is very easy to use. Their response time in comunication of shipment was great!I received the parts on time and my car is working like new."
"evry thing arived in a timely matter every thing fit,fast freindly service,will deal again,cant beat the price,i checked no one had as good of rateings as they did "
"Had two separate orders for a compressor and accessories and a condenser. Both orders delivered what was promised in a timely manner."