"The ordering process was very quick and painless and it shipped the same day. Only 2 things went wrong and only one involved the company.
When my mechanic (certified SAAB guy) went to install the a/c compressor, he put it all together and it leaked. Once he uninstalled & compared- he saw that the mounting bolt was a good ¼" too long so it would not pull tight enough to seal. He had the correct size and fixed the issue, however- it cost me an extra $150-200 for the extra labor, etc.
The other issue was simply UPS taking 2½ days to get from San Diego CA to the next stop in IL. Yes, you say 2-6 days for shpg. I think I got a driver who had a girl stashed somewhere along the way LOL Once it left IL it was here (VA) almost next day.
Other than that- the a/c works and we will see whether the a/c quits or I sell the 12 year old car first... "
"I would like to say what great help Discount AC Parts are. I specifically would like to praise the help from Jonathan who provided great customer service and knowledge on my car's issue. He was the one that informed me about Honda CRVs "black death" and pointed me to research it (07/27/11) more before purchasing the AC parts I needed. I appreciate his honesty, understanding, and great service. I looked up "black death" and to may amazement found a plethra of other Honda CRV owners in the same situation as me. My own mechanic didn't even tell me about this. Anyhow, I called back Discount AC Parts (07/28/11) and purchased the appropiate parts. Thank you Jonathan!"
"Great job,
The order came quickly to my door. Had an issue with the accumulator flange to hose connection which customer service immeadiately tracked down and resolved. Two days later part showed up and fit perfectly. No additional cost to me. They didn't even want original sent back."
"This will consitute a 5 star review regarding the transaction indicated below. DiscountAC Parts is professional in every respect and their representative, Brad Paugh, was particularly knowledgeable and helpful. This company professes to stand behind their remanufactured products and I have no doubt that they will. Thanks. H. VanArsdale"
"Price was better than I anticipated, Shipping & tracking went very well, product when recieved as very satisfactory & installation instructions were very clear.
Thanks"
"Bill G was very informative and he gave me a great deal. Thanks."
"bill give me a good deal
thanks"
"My name is Tony. I recently purchsed an air compressor kit from a very knowledgable, friendly and accomodating young man by the name of Brad in your organization. He could not possibly have done more for me. He understood what I needed, said he would ship it that day and he did just what he said he'd do. My very badly needed material (I have COPD) which i need to breathe comfortably arrived as promised and WAS exactly what I needed. I could not recommend your company more highly."
"Hi, I made an order for an air condition compressor, I recieved it in a couple of days. I am very satisified with the service. I am told that I don't need to change it just now, but I don't want to send it back, because the cost was very reasonable and when it goes i'll have it on hand.
thanks everyone for the service
Eldon"
"They were out of stock on the rebuilt compressor I wanted. Representative was very up front about the fact that most of the rebuilts fail within the warranty period and must be replaced at least once. He had a new unit available and was able to provide a discounted price on it. Very helpful and courteous. Received unit in two days as ordered."
"Very helpful and good customer service. "
""The Best in the business"."
"This web site was great. I got a brand new a/c compressor with clutch for less than half of what any of the major auto parts stores charge. The money I was saving was great so I let the auto shop install it for me for $162 and change and I still saved overall. Compressor went in my wifes SUV and is working great.
I recieved the compressor that same week and only used the regular ground shipping. Plus shipping was free. Made my wife happy since she was going out of town and really wanted a/c. Ordered, shipped and installed in less than a week. Can't beat that. Great website and prices. I would definately recommend Discount AC Parts."
"Out of the 4 places I called Discount AC was the only ones that actually had the ac compressor in stock. Everyone else said in stock on their site but when you call they are all on backorder. Not only did they have it in stock but Bill was very helpfull in explaining the differences between new and reman compressors. Then went on to give me a great deal on a new one. 5-stars all across the board."
"Eric was very helpful and the prices were the best I could find!"