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Product & services pricing
4.15/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.63/5
Return/Replacement policy:
3.62/5

Verified
5/5

2014-09-09

"The customer service was great! Speaking with Dan was very easy, he was very knowledgeable about my order, and the service was fast and to the point. Excellent service! A++"

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Verified
5/5

2014-09-09

"Addison was wonderful. My AC went out in 95 degree weather in Miami and I was left to walk endless brutally hot streets. Addison set everything up so I could get all the parts I needed delivered within three days at a price I could afford. "

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Verified
5/5

2014-09-08

"I worked with Aaron to remedy my A/c compressor fitment problems. Aaron is very helpful and communicative. I would definitely do bushiness with him again and recommend Discount AC Parts to friends"

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Verified
5/5

2014-09-07

"I purchased a headlamp for my car online. Website was very user friendly and I received my shipment within a week. After I received the item, I realized I had made a mistake and had ordered the wrong part. I immediately called the toll free number and spoke with Dan. He was very helpful and was able to waive the restocking fee as I was going to be ordering the correct part. I would absolutely recommend Discount AC Parts. Dan was very courteous and knowledgable."

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Verified
5/5

2014-09-07

"I needed these parts in a hurry because I was about to leave town and had no AC in 95+ temps. Aaron was extremely helpful in selecting the right parts for my vehicle. The parts arrived on time. They have been installed and my AC is blowing cold! Thank you Aaron! You will be my go to place for parts!"

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Verified
5/5

2014-09-06

"A top notch place for your auto parts needs. Very cheap prices. Ordering process was a breeze. Quick shipping, right on time. Will be back for all my auto needs. Had to return a part because what I ordered was not what the problem was on my vehicle. Dan was very helpful and understanding for the return and made the process very easy. A pleasure to deal with. Thank you very much from Virginia. "

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Verified
1/5

2014-09-06

"Sent a defective compressor...when we hooked it up, it immediately blew the fuse. Tried again...immediately blew the fuse again....the unit never turned on. Company would not refund claiming the condenser/drier unit wasn't replaced simultaneously. No fluid ever traveled through the Discount AC parts compressor causing it to fail...it was shipped with a dead short. Bought a junkyard compressor and it works great...no problems. Buyer beware"

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Verified
5/5

2014-09-05

"Fantastic service. I was contacted after I placed the order to confirm details as there can be differences in Australian parts. Only 4 days from USA to me, fantastic. I will recommend this seller to everyone."

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Verified
5/5

2014-09-05

"It did go very well after clearing some of the unfounded hurdles.
Again, thanx for all your your assistance and support.

Aloha
Reuben
"

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Verified
5/5

2014-09-04

"Russell was extremely helpful in getting me the correct parts"

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Verified
5/5

2014-09-04

"Discount AC parts rocks I've used them twice everything fit great and worked awesome . Shipping was fast and reasonable Cole was very helpful"

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Verified
5/5

2014-09-03

"Product, company responsiveness and delivery speed were all first class. Price was very competitive. However, I am no fan of UPS as a carrier. I routinely receive shipments from the U.S. via USPS with absolutely no additional charges. When I get shipments via UPS I am hit at the door with brokerage fees and taxes. In this case I had to pay an additional $70 over and above the shipping charges I paid to Discount AC Parts. Needless to say the company's decision to use UPS exclusively is a disincentive for future transactions."

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Verified
5/5

2014-08-28

"Highly recommend! Knowledgeable helpful and accessible on the phone. Expedited delivery options!"

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Verified
5/5

2014-08-27

"I called about sending parts back that I no longer needed. Cole helped me through the return procedure in a very timely manner. I was going to install the new parts Sunday afternoon, but Saturday the car was in an acident and totaled. I explained this to Cole and he even asked if evryone was ok. Very personal experience dealing with Cole…thanks "

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Verified
5/5

2014-08-26

"I've been looking everywhere for a compressor for my infiniti Q45 without any luck. These guys had it and for a great price. I got a brand new OEM compressor and Sergio was a great help in doing so. I will definitely come back in if need more parts."

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