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Product & services pricing
4.15/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.63/5
Return/Replacement policy:
3.62/5

Verified
5/5

2014-06-19

"I recently had a problem with the new compressor I ordered from Discount AC Parts. I talked with customer service rep Justin and then with supervisor Josh. Both met my expectations with their excellent customer service. I have received my new compressor in a timely manner and even got free return shipping. I have not installed the new parts yet because I am waiting on my service guy. I am mostly impressed because they dealt with my problem and backed up their product. Be sure you read all warranty work before you install a new AC compressor this may save you issues down the road. "

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Verified
5/5

2014-06-18

"Once again they did an outstanding job of getting the part we needed and has sent it out to arrive here today, so the repair job can be completed.

Thanks again.

We never received a report from UPS with a tracking number.
"

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Verified
5/5

2014-06-17

"Thanks for the good and fast service. The parts were installed and all works fine."

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Verified
5/5

2014-06-09

"Every thing came when needed. all of the parts worked very well no issues."

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Verified
5/5

2014-06-06

"Discount A/C parts is a wonderful merchant who goes beyond the call of duty to make sure it's clients are taken care to the best of their ability. An experience that deserves and earned my future business. A real pleasure to do business with."

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Verified
5/5

2014-06-03

"Great service! These guys are very knowledgeable and friendly. They patiently answered each question I had until I was satisfied that I could do all of my A/C work properly. The kits are complete and a far better deal than purchasing separately anywhere else. This is my second vehicle A/C repair and I don't go anywhere else. Thanks!"

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Verified
5/5

2014-06-03

"For having free shiping it was at my door in four days. Awsome
the best price's, easy to use web site and over all great experience.
Thank you!!!!
"

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Verified
5/5

2014-05-28

"Great customer service. Very nice to do business with."

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Verified
5/5

2014-05-27

"Great experience. Parts shipped immediately after ordering and were the correct ones for my car. Low price, free shipping and excellent service."

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Verified
5/5

2014-05-23

"Ordering was quick and easy. That's as far as I've gotten so far. Thank you"

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Verified
5/5

2014-05-21

"It was a pleasure yesterday buying my parts from your company. Toby who was my Sales Rep was outstanding. He was very knowledgeable, polite, friendly & understanding. I know there a hundreds of online auto parts companies & I have tried a few of them. But this company stands high & tall above the rest. One because of people like Toby working for them, two for their prices & three for their fast service. I would high recommend this company to anyone & hope you get a good Sales Rep like Toby. Russ T. "

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Verified
5/5

2014-05-21

"Great help from your staff in purchasing the correct compressor part number for my automobile. Thanks to a good staff."

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Verified
5/5

2014-05-18

"Great service. Got it quickly and good quality. Thanks!"

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Verified
5/5

2014-05-15

"Warranty exchange quick and eassy"

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Verified
5/5

2014-05-13

"I spoke with Cole at Discount AC Parts when I received an e-mail stating there may be an issue with my purchase. When I called to clear the issue, he mentioned he wanted to ensure that the card we used pay was not fraudulent or at risk since the billing and shipping address differed. Cole was very prompt and mentioned that the AC part would be expedited as we are both based out of CA. His professionalism and "can do" attitude was very much appreciated!"

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