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Product & services pricing
4.16/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.60/5
Return/Replacement policy:
3.62/5

Verified
5/5

2012-03-21

"This is the second time I have purchased from Discount AC Parts and I could not be any more pleased with the merchandise and service. I would recomend them to anyone looking for quality parts at a very reasonable price. Thank You"

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Verified
5/5

2012-03-20

"Great Service ! Scott actually went to the warehouse to make sure I am getting what I asked for .
Thank you for a Great service !!
"

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Verified
5/5

2012-03-19

"My Customer Service Rep. was Matty. He was very Knowledgable about what I needed. He fixed me up with exactly what I was looking for. KUDOS to Matty."

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Verified
5/5

2012-03-19

"WOW... was really a pleasure ordering part from this company, the sales rep ( MATTY ) make me feel like a value costumer and suggested all the right part for my car. we do business again. thanx Richie Rosario from Orlando Florida."

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Verified
5/5

2012-03-19

"SUPER SERVICE! on the phone or online, these folks are great and you can't beat the prices! Thanks so much!!"

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Verified
4/5

2012-03-18

"My order was dispatched immediately after payment and exactly according my instructions. The only problem was that the compressor delivered had slightly different mounting, so the mechanics must build a reduction using a turning machine. Also there was NOT oil in the compressor. Those are reasons for my evaluation with just 4 stars."

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Verified
5/5

2012-03-18

"prompt shipping product as stated easy to do business with"

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Verified
5/5

2012-03-16

"Third time I used your AC Complete kits, Both Carlos and Henry were very helpful in getting the right parts shipped out to me. Your kits are complete and are of high quality. In most cases your complete kit is the same or even less then what others wanted to charge for just the compressor alone. I have never had any issues or comebacks. I highly recommend your co. Discount AC Parts. Thanks guys!!"

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Verified
5/5

2012-03-14

"I was helped by Brad. He was very knowledgeable and was willing to help in any way he could."

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Verified
5/5

2012-03-14

"Update - Manager called and took care of the problem right away.

"

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Verified
5/5

2012-03-12

"We were very pleased with the price, quality and prompt shipment of our order"

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Verified
4/5

2012-03-11

"The A/C compressor and clutch fit and was mounted as it was intended. The expedition runs well. I still probably need to get another part, the oval filter between the cooling exchange and the inside condenser. thank you for the quick turn around."

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Verified
5/5

2012-03-07

"I selected overnight delivery, and from San Diego to Orlando, the parts arrived by 9:30 a.m. the next day. Worth every penny of $40 shipping. Great value relative to other suppliers for A/C compressor and installation kit. Phone service very helpful in ensuring that I had all necessary parts to install w/ full warranty. I recommend highly."

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Verified
5/5

2012-03-05

"Below is my original review. Since that time, Eric from DiscountACParts has been in near constant contact with me. He cleared up the billing errors, and offered me a discount on any future purchase, even when I assured him that wasn't necessary. Before I got back to him, the parts failed. When he called again, I let him know. He proceeded to refund my entire purchase amount, apologized profusely, sent a shipping label to return the parts, and could not have been nicer. Although the parts ended up not working out for me, I really appreciate a company that stands behind their product and offers exemplary customer service. Thank you to Eric and to Discount AC Parts. You get an A+ in customer service and support.

Part was received in a short time,and it was exactly what I needed. However, I had it shipped to the auto shop that was installing it for me. In January and again in February, I received invoices from them demanding payment, even though I paid online with a credit card. I am not sure what is up. I looked it up online, and I found where the payment was made, so I am not sure if this is a case of attempting to double dip, as the invoice is directed at the car dealer.
"

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Verified
5/5

2012-03-05

"I have not found many online stores that bring it all together the way that DiscountACParts does. I ordered and received my compressor kit in 3 days. Received the kit and everything worked like a dream. I am not a mechanic by any means, but by using the online videos and instructionals, I got the job done. Went a whole lot smoother than expected. Customer service is very timely and helpful too. DiscountACParts reaches out to the customer and makes everything as easy as possible. The only thing they didn't do is help turn the wrenches.

-Satisfied Customer
"

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