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Product & services pricing
4.16/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.93/5
Customer service:
3.60/5
Return/Replacement policy:
3.62/5

Verified
5/5

2012-04-23

"The guys were very helpful when I placed this order. It arrived promptly and according to my mechanic wasn't too hard to replace the old a/c compressor with the new one.
Very happy with the service and I would not hesitate to order from this company again.
"

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Verified
5/5

2012-04-20

"As a returning customer of Discount AC Parts, they continue to impress me by selling great quality parts at wonderful prices. Packaging and shipping are top notch. And they always have great customer service! Definitely a recommended seller =)"

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Verified
5/5

2012-04-17

"Parts were as ordered and after installation are working great. This is the second A/C system purchased from here and the other one is still blowing cold after three years."

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Verified
5/5

2012-04-15

"The parts that I received were shipped in a timely manner and worked excellent. I would buy from this merchant again, thank you."

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Verified
5/5

2012-04-15

"The parts arrived in great condition packed as they should and worked just like they should. It was a great transaction and will do business with them again. Thanks"

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Verified
4/5

2012-04-11

"very dissatisfied with their return policy.They don't tell you that there is a pre-paid shipping label that they will send you if the part you ordered was not the part they sent you. Because I could not wait an extra day for their new part to be sent to me ,I had to involve my credit card company to get a refund.
There Customer service dept. stinks, should be one person assigned to you and you should deal only with him ,not 4 people at different times to solve a return problem.
"

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Verified
5/5

2012-04-11

"First qaulity parts delivered in a timely manner. Will certainly use Discount AC again."

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Verified
1/5

2012-04-09

"Phone service was great to get order placed. We cancelled order 10 minutes later. Waited for credit to account, never received!!
It took 3 phone calls to get any result as to a credit, now still waiting for credit. Very poor service and a waste of time if you have to cancel, poor follow through.
"

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Verified
5/5

2012-04-05

"Great pricing, great customer service from "Bill" Kudo's to dicountacparts.com,& "Bill" will add your company to my favorits...Thanks, Randy Draper. P.S. the learning center material and video's are also helpful...keep them going....!"

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Verified
5/5

2012-04-05

"brad was very helpful and knowledgeable about
the products. shipping was fast and on time.
"

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Verified
5/5

2012-04-05

"My experience with Discount AC Parts so far has been very pleasant. I was contacted by an agent who recommended some changes to my order with compelling explanations for what he was telling me. I accepted the recommended changes and the price was still very reasonable. He also provided additional discounts that kept the total cost to just a few dollars higher than what I was paying for the lesser parts that would not have had the 12-month warranty. The parts I ordered were delivered on time. I am well pleased. If the parts prove to be as good as they claim, it will be well worth the price I paid."

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Verified
5/5

2012-04-04

"Great service, got my parts within 3 days in Canada! Thank you!"

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Verified
5/5

2012-04-03

"Having been to your website and finding what I needed for my vehicle, I decided to call you to confirm that I was ordering the correct parts. Your representative, Bill, did a great job with that, but then also proceeded to find the best value for me, and made placing my order easier with him on the phone than doing it online. I never order over the phone. Look forward to seeing how good your shipping works. "

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Verified
5/5

2012-04-03

"Bill was awesome. My original part that I had ordered would be delayed because of back order, so he helped find a very reasonable solution to get me what I needed now. "

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Verified
5/5

2012-04-01

"With 22 years of automotive experience and holding an ASE certified master technician certificate, I can verify Discount AC parts is an outstanding company. You can't go wrong with them. Perfect shipping, perfect communication and the price is outstanding. You can't ask for anything more. I replaced the original equipment A/C parts on my 2002 Acura RSX and it works as good as the original equipment. Thank you Discount AC Parts. I'll be using you for my A/C needs.."

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