"I've made several purchases and each time always fast, reasonable shipping and quality products. I've referred many family members who have purchased replacement parts as well. Great company and great folks to deal with!"
"Bogus - didn't mention anything about not accepting pro box until after ordering"
"Wasted time ordering parts."
"Fair price and good part, will shop here again."
" ordered a part and waited for for three weeks and never received it "
"I ordered a set of 4 finder flares for my 2000 Jeep Cherokee. I had the charge pending in my account for 4 days. The on the 5th day I check my email and find out they have only shipped 3 of the 4 parts, 2 front that are primer and 1 rear that is black. I called customer service and was informed they were out of stock on the drivers rear and I would be getting a refund. I asked how soon they could get the 4th part and they could not give me a straight answer. So now I am 5 days in and waiting for 3 of the 4 parts and I need to order one from another supplier, I doubt they will all match so I will need to prime and paint all to match. The only good caveat to this is the second person I spoke with offered a refund of the cost of the part $33 and $15 added for the inconvenience. I will not order online from them again I will call in to make sure they have what we need. "
"Discount Body Parts canceled my order because of "security discrepancies". They told me to reorder using Paypal to pay, I went back immediately and the same parts are now 20% more than when I bought them. "
"Item was shipped fast and was exactly what I had needed, great protective packaging, works great too."
"When I order I saw one mirror. I received the wrong mirror. It said it would be deliver within 2-4 days and it arrived 7 days later. When I called FED EX they said the post office would be delivering my package. Why pay the high price for expedite service if it took longer than the postal service. Returned label on the return label the address was not visible.
"
"Radiator cracked, bought and received within 4 days!!"
"Great service and parts I will refer my family and friends"
" I ordered a grill for a 1982 Chevy el camino. I own a body shop and order parts all the time. I avoid ordering parts online but the aftermarket parts for this particular car were not available through my normal channels. The part arrived on time but it was damaged. I called customer service and was told that it would take 48 hours to determine if they could pull a part from inventory and if not, I'd have to wait a week for another shipment which they would pull from. Then I was told that it would take an additional 5 business days for actually shipping the part. I opted for a refund. I expected for them to ship out a replacement part pronto but that wasn't an option. I asked for a supervisor but the CSR was having nothing to do with that.
The same part was available for next day delivery from RockAuto for $15 less (including shipping). I should have looked at RockAuto first! "
"Great prices and everything was perfect. "
"You're a very professional."
"I ordered some parts on Monday, phone rep said I will get my parts in 3-5 days. So I said if I paid now (Monday) I will get the parts in by Sat? He said YES.
I ordered my parts, and today is WED, 9 full days later and I still haven't received my parts. When I called to complain, they said that after the order was place, it takes 24-48 hours before my order is actually worked on.
If it was going to take 2 full days to start working on my order, why would you tell me that it will be shipped in 3-5 days once I place my order?!?!?!?!
So when I finally received my order, they come in DAMAGED! So only way for me to proceed is to send back and wait another 9 days for them to ship my order out, ONCE they received the damaged goods.
Never order from these guys again. Yeah, price is cheap, but you get what you paid for."