"Ordered a tail light assembly, received the part fast, but they sent the wrong one. Ordered passenger side, sent drivers side. When I called to get this fixed, the part more than doubled in price in a period of 7 days! Amazing!!!"
"I searched and searched for a light for my suv the site were outragous i stubbled across Discount Lights and to my surprize they had just what i was looking for and the price blew me up cause i was sitting down i was amazed how do Discount Lights stay in business with their prices they are way below retail prices which i love i will recommend Discount Lights to anyone and everyone personally i think you should up the price a little just to stay in business your service was beautiful i recieved my order in great time i did not have to keep calling when you told me it was coming i waited outside after i tracked my order and bam the truck pulled up i am so happy with Discount Lights i wish that i could throw you guys a party with the hundreds of dollars you saved me maybe next time thanks a million Discount Lights you are the BEST!"
"The website appears to be easy to understand; however there were six different head lights choices for my Ford. So I chose to get two headlights for my car. I receiced two headlights for the passenger side five days later. If the website was any good, a warning would have appeared asking are you sure you want two passenger side headlights? You see when I ordered the description was very confusing. So I ordered the first headlight two of them after all two are on the car. Why would anyone order two for the same side, unless you were a business and this site is clearly intended for the end user, not a business. I didn't notice the two were exactly the same. I called customer service and finally after complaining and requesting a manager a replacement has been ordered and an RMA has been issued. I was told there would be no additional charge but...........Reading the RMA email I have to jump through hoops. First I have been informed that there is a 20% restocking fee because it was not their fault. (Really a confusing, poorly designed website with no thought to warning a customer, and no instruction on how to order TWO HEADLIGHTS.) Now I have the burden of sending the headlight back in better condition than I received it. They shipped in an origional box. I am not allowed to return the headlight the way they sent it. I must have the original box and packing material I must rebox their shipped box in another larger box better padded and have it insured and with a tracking number. You see if I send it back the way it came to me they consider it nonresaleable. Their box was a very flimsy noncorrogated box, which sustained damage in shipping. I have no idea at this point how much this is going to cost me. I was told I would be charged no more but with the RMA email stating the restocking fee and my having to purchase a new box and paying the shipping and insurance and tracking I will be out an additional minimum $20.00 dollars.
They made the order process confusing at best and should pay the shipping costs back and the additional cost to pack it better than they shipped it to me. I do not trust this company. The email conflicts with what I was told on the phone. "
"The ordering was easy, starightforward and I received my part ordered in a very timely fashion. My concern was receiving the correct part needed, but when i opened the box i was very satisfied with everything that transpired."
"The lights fit on my olds bravada just like the ones from the dealer but they where a whole lot cheaper. I would order from Discount Car Lights again when I need lights.I highly recomend them."
"Still haven't received my order. Fed-Ex has a web site say's I should receive it on May 22, 2010. Today is May 24, 2010 and still haven't received my order? Fed-Ex really sucks!"
"The rear tail lamp that I ordered I had to cut some of the sealant away from the housing in order to get the bulb in the assembly. otherwise the lamp assembly fit right in place. the assembly is even brighter than the factory assembly witch I like. Thanks."
"outstanding customer service.I had ordered headlights from another company,I took the car down to a ca. headlight adjustment center and he couldn't adjust them.Found your company and was given options on different headlight manufactures.Fast delivery, they should arrive today. Thanks"
"The website was easy to navigate and the quality of the tail lights was good. They fit easily; it took just a few minutes from the time the box arrived until I had both tail lights installed and working. And the shipping was much faster than promised. I will definitely be a return customer!"
"This merchant stinks. I ordered a couple of items, and they wanted me to fax back to them my driver's license and a current credit card statement. As far as I can see this is a scam."
"After looking at numerous other vendors online I found that the product I purchased in this order was the best value. I recieved my shipment sooner than I expected and am completely satified with the procuct i recieved. Thank you for excellent service; it is experiences such as this that make me confident in online buying."
"Received tail light promptly. I checked other sights before ordering from you and was amazed at how inexpensive you were. The product I ordered was $20.39 compared to $64-79 at other sites. You are definitely my order source for any future needs. Thank you for a painless expierence. S. Parker"
"Great price - fast shipping - part fit perfect. I happily recommend Discount Car Lights."
"Prompt shipment quality product! Thanks!"
"Very pleased, item was shipped instantly, tracking number provided immediately. Item was 1/2 the price that the dealership wanted (with shipping) and fit perfectly. Have already recommended Discount Car Lights to 2 friends."