"Purchased a pair of jeans from this company online at walmart.com returned due to not being the correct size or color. Returned its been 12 days no refund... Where is my money people!!!"
"Advertised an item as New and received it was heavily used and filthy. This was not a mistake, as anyone with eyes could see the item was used and had crumbs and greasy spots on it. Worst kind of scammer."
"The jeans that I purchased do not fit & were the wrong color. I am responsible for the cost to ship the product back & Amazon supports that. I complained to Amazon and Amazon supports a company that has a one star rating, and not a valued customer"
"I ordered jeans from them in March 2017 and it is now March 2018 - I never received my jeans and the seller is denying my refund even though I've given proof it never got delivered."
"I’d give zero stars if I could. I ordered a pair of jeans size 18 when they came the tags all said size 18 but the tag inside said 14 "
"I vought an supposedly new amplifier from them that cost close to $900 just to find out it was defected from the power terminals. I sent them a return request but since it had passed the 30 day period it was denied. Dont do buisness with the EVER!!! "
"I bought an expensive flat iron through walmart.com which ended up being discount jungle. The flat iron stopped working after 12 uses; however, because it was past the 30 days, there was nothing that discount jungle could or would do and their attitude about it was that they just did not really care. I wont buy from here again as now I am looking at spending $100 on a new one. Also, they are NOT an authorized retailer for most things and so the company will not honor a warranty for items bought through this website"
"1) They added a signature requirement to my delivery and didn't even warn me, so I had to drive over an hour to pick it up.
2) When I finally received the "Rockford Fosgate" amplifier it was missing serial numbers on both the box and the birth sheet.
3) When I returned this bootleg, fake, or refurbished amplifier DiscountsJungle tried to charge me a $175.00 restocking fee and I had to file a complaint with Amazon to get my money back."
"I bought a Sony Car Stereo from this place as a Christmas gift for my son. It did not work and since it was past the 30 Day return, would not accept the return or help with a warranty from Sony. $180 down the drain!"
"horrific customer service and products. my husband ordered a curler thru walmart from here and it does not work and its been. month and still no resonse on return. then i call and the customer service guy named Steve is rude and arguing with me. isnt the customer always right? clearly not here and after seeing all the consumer affairs bad reviews i see why. stay away not worth your troubles and the arugument"
"Ordered a stereo u it through Amazon which I'm a prime member. Found out a few days later from Bank statement this company Discount jungle charged $79 to ship a $85 radio, since they are a third party seller they can over charge as much as they like!"
"Bad terrible service. Sent me the wrong camo shorts twice and then called me a lier, because they are saying that they sent the right shorts, when i even sent them the picture of the shorts with package and everything. I dont buy from them no more. They are scam and fake company. Bad service, and very disrespectful and rude cutomer service. "
"NEVER EVER ORDER from this retailer. They will rip you off and try to make up any set of rules and regulations for return policies in order to keep your money. I am receiving 25$ on a package I paid more than 150$ for. WHAT A RIP OFF, Run from this retailer as fast as you can."
"I ordered 4 pairs of pants from these people. The pants were extremely CHEAPLY made and way way to small. they are not even anywhere close to correct size. I asked them to send me a return label so I could send the pants back. THEY refused to pay the return fee. how horribly UNPROFESSIONAL. they have AWFUL customer service. they are willing to lose me as a customer forever, to make themselves a few $$$.
I am appalled at how insulting they are."
"I ordered the products (clothing) through Amazon but since it was shipped to the hotel I was staying at instead of my home, I was not even protected by Amazon's guarantee. DJ (DiscountsJungle) has the worst customer service of any company I have dealt with on Amazon, most of them having adopted Amazon's customer care philosophy. But DJ sent me a defective product, the wrong product, refused to pay for return shipping and made returning the item more expensive than keeping it between shipping both ways and the 15% restocking fee. I know they do this on purpose to discourage returns but if an item is cut two sizes too small in addition to sending me the wrong item to begin with, something is seriously wrong. It's too bad too because I like their products, but after their poor service, all I can say is I can't say enough negative things about them. They actually had the audacity to tell me that they didn't want me to contact them again, or order from them again (as if I would) and that they were filing a complaint with Amazon against ME! I had 3 orders with them and 2 of them had problems. The first one I didn't get on the day they said it was delivered and I filed a complaint. They made a big stink about getting a signed affidavit from the delivery person (like I thought he stole it? I know he didn't, I have more faith in them than that), but I did ask why an order valued at more than $500 was sent without requiring a signature. The item arrived in two boxes dropped several days apart, both tampered with, which makes me think some neighborhood kids were having fun at my expense. But DiscountsJungle thinks I failed a false report. I've filed exactly two claims of non-receipt in the last 6 months, out of 350 orders. That's just with Amazon. I've filed no claims with the dozens of other vendors I use. I'm housebound so I do a lot of mail order. Out of all those companies and more than 1000 orders over the last year, DiscountsJungle is by far the worst!"