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5/5

2023-02-16

So impressed!

"Discount Nutrition Shop really came through for me! Not only is it the least expensive option for the supplements I need, but the customer service is amazing. When I accidentally ordered over $90 of the wrong supplements (and opened one of the bottles before I realized my mistake!), they graciously let me return them for just the cost of shipping. I’m so grateful and would highly recommend Discount Nutrition Shop to everyone. "

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1/5

2023-02-15

Didn't not receive products and charged a restocking fee

"Package was returned to sender because of insufficient postage. I spoke with the shop and he told me he did not weigh the package and estimated the weight. They charged me a restocking fee and said the address was not correct. It was in my USPS informed delivery which would only show up if the address is correct and the invoice shows the correct address. This shop seems fine if you go into the store but beware if you order online to be delivered - seems like the only negative reviews are in shipping."

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Verified
5/5

2022-10-05

Nice staff

"Staff very nice and very helpful "

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Verified
5/5

2022-08-27

Great prices

"I shop online everyday you guys always have the best deal's and quality products."

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Verified
5/5

2022-08-25

Great prices and very friendly staff

"I went into the store for the first time last week and was very pleasantly surprised. I had been to this location previously when it was still a GNC a few years back. Hadn’t returned due to my previous lackluster experience. After grocery shopping nearby, I happened to look over and noticed a brand new sign and store name, ‘Discount Nutrition Shop’. Jeremy and Marie were very friendly and helpful as well. I really went to town when they told me about there clearance aisle! I love a good deal! I will absolutely return again!"

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Verified
5/5

2022-08-05

Great customer service and fast shipping.

"Marie was really helpful. I called to see when my order was shipped. And Marie was very knowledgeable and told me to check my spam folder. I ordered on a Monday and received it in Iowa in 3 days. Sure enough my tracking information was there and my package arrived in 3 days. I was very impressed with their customer service and fast shipping. I
will definitely shop there again and refer my friends too.
"

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Verified
5/5

2022-08-24

Great Store

"Found the products I needed and was able to get a quick response from customer support regarding my order. "

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Verified
5/5

2022-08-18

Good customer service.

"Overall experience very good. "

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Verified
2/5

2022-08-17

Very little communication

"No communication on the status of the order even though I requested text updates. Had to send a message through Facebook to ask for status and shipping is pretty slow"

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Verified
5/5

2022-08-16

All was good.

"order came quickly and item was priced well"

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Verified
5/5

2022-08-16

Great list of products to choose from

"I found what I needed at a great price with lots of options for what I needed. I was surprised to see such a large selection of supplements to choose from on specific vitamins and protein powders. "

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Verified
1/5

2022-08-13

$122, no products…13 days and still waiting.

"I ordered items 13 days ago. $122 later, still no product. Called the company 5 days ago after receiving NO updates. They told me my items were in the “next batch being mailed out.” Finally received a tracking number a couple days ago…still nothing in hand."


Verified
2/5

2022-08-11

Bad business

"When I ordered my product it was on sale. The website offered around 10% off if I signed up for emails like most websites do. I signed up for the emails, and got that % off. The next day I got an invoice email stating that I had to pay the percentage I got off back because they don’t allow you to stack sale items with coupons. It said to either pay the money back or to call costumer service and cancel my order. I paid the money because I really needed the product, but I was very disappointed with the service of the company. "

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Verified
1/5

2022-08-11

Still waiting for items to ship

"They can't tell me when my item might ship! Placed order 10 days ago"


Verified
1/5

2022-08-07

Poor customer service

"Ordered product using discount code supplied. Order was confirmed, then I received an email invoice for the amount of discount from code. Paid invoice because I want product. Invoice paid on July 27. Still have not received product. Will not buy from them again. "

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