"I ordered porcelain tea bag caddies in a set of 12 at a reasonable price. One of the caddies was broken. I requested that Distinctive Decor replace just the one caddie instead of making me mail them all back. They did replace the one I needed and did it promptly. The caddies, by the way, are very pretty! I am very pleased with my first purchase at Distinctive Decor."

"item received in good condition; packed extremely well; looked just like photo as seen in oprah magazine."

"They got our order to us very quickly. Sadly there were a couple defects with the product. Once they were informed of the problem, the time it took to get us a perfect replacement was phenomenal. My wife was able to put up her Thanksgiving seasonal display on her schedule."

"Kept me informed of my order until it was received. "

"Item was not in stock. Had to wait a week for shipment."

"I was interested in purchasing cereal bowls. I went to the internet and placed my order based on the picture I saw. Upon delivery the items were not the same as pictured on the internet, but rather large bowls resembling a soup bowl of which I already had six.

The return policy and process went smoothly.

Many thanks.

Erwin Thal"

"Fast service, quality merchandise"

"The clerk I spoke to was very friendly and helpful."

"I have been a customer of Distinctive Décor for several years now and I am very satisfied with their excellent service. The merchandise is always what you see online and delivered on time and the packaging goes over and above when being delivered. I will continue to shop with them as they are always helpful when I have questions and good service means a lot to me. "

"I was completely satisfied that is was delivered within a reasonable time and nothing was broken."

"Good experience, fast service "

"The tea plates came promptly, were packaged beautifully, and were very cute!"

"RECEIVED PACKAGE AND PLEASED WITH SERVICE. THANK YOU"

"Always very good to do business with! Prompt shipping!"

"High quality and impeckable service. "