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Verified
1/5

2013-12-10

"My order included gift wrap for the Christmas season. It arrived without wrapping (ruining the Christmas surprise) in a heavily damaged box. They did refund the gift wrap fee, but I will not order from Distinctive Decor again. "

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Verified
5/5

2013-12-10

"I wasn't sure I would like them from the picture but I was having trouble finding purple Christmas napkins and these were the right color to fit the theme so I bought them anyways. I was pleasantly surprised. Rec'd very quickly and they were beautiful and everyone raved about how pretty they were and that they were just the right color and design to fit the office party scheme. Happy I gave Distinctive Decor a chance! "


Verified
5/5

2013-12-10

"Very happy with purchase."


5/5

2013-12-10

"Great service. The kitchen towels (Coucke) were beautiful and arrived very quickly. Definitely will buy from Distinctive Décor again. Thanks.

G. J. Fruit
"

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Verified
5/5

2013-12-10

"My experience with distinctive decor was excellent!!! The tea set I ordered was delivered much sooner then expected and the costomer service was awesome! Thank you!!!"


Verified
5/5

2013-12-10

"I am very satisfied with the product. It is as pictured and described. I am also very satisfied with the timely delivery."


Verified
5/5

2013-12-09

"Distinctive Decor is a fabulous place to shop. Their website is easy to use and the lady I talked to on the phone about the items I ordered was very friendly and knowledgeable. They shipped my order quickly and everything was packed very carefully. I will be shopping here again."

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Verified
1/5

2012-12-08

"Don't ever order from this place. I ordered 3 items, and after I did, I got an email telling me that 2 were back ordered. they said it would probably take 2 weeks for the items to come in. Meanwhile, the other piece I ordered never shipped. I guess they wanted to ship all of it at the same time to save some money. Well, I waited 2 weeks and finally emailed them after 3 weeks of no update from them. They said they expect a new shipment in another 3 weeks. So I waited. After 3.5 weeks I emailed again. This time they said I would have to wait another extra month. Forget that, just ship me the piece that's in stock...wait, you sold out of it and now I have to go buy all three pieces somewhere else? How could you sell something that I have already purchased? Do yourself a favor and avoid this website like the plague. In my opinion, these people should not be in business. You cannot treat your customers like this and expect to survive, especially in this economy. I'm actually a little surprised they refunded my money. "

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Verified
1/5

2012-11-06

"Item was out of stock yet it appeared as available on their website and they never contacted to tell me. I had to email them and ask why my order still hadn't shipped. Then I went back to their site and it was still listed as available."

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Verified
5/5

2012-09-04

"I have used Distinctive-Decor.com many times to buy gifts for others and items for myself. They are always very attentive, professional and sell high quality items. No complaints here! Their gift wrapping is very nice, also."

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Verified
1/5

2012-08-22

"I will not use this company again. I purchased an item, then received email that it was backordered and would take 2 weeks. I wait 2 weeks - no word and no item. Checked website - you could still purchase the item even though it is not in stock, and no warning is given that it is out of stock - bad business in my book. I called the company. They answered fast, told me it would be 3 more weeks to come in. They cancelled the order, but the lady on the phone was defensive and snarky when I politely offered feedback about their selling items they don't have in stock."

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Verified
1/5

2012-08-14

"Complete disaster of an experience. Received a request for a review after they had fulfilled the order after a month. No communication about the delay of arrival of items. I would not recommend to anyone."

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Verified
5/5

2012-05-24

"Everything came sooner than I expected and packaged well. The order process was simple. "

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Verified
5/5

2012-04-23

"I found Distinctive Decor's website to be very user friendly and they have great prices. I recently purchased the Tovolo kitchen tongs as a birthday gift. Receive pkg very promptly. I will shop here again!"

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Verified
5/5

2012-04-20

"I recently ordered the Double Millennia Dove Bird Figurine for my wife. I work in Afghanistan, so it is great to be able to order items from a dependable company. The figurine is very beautiful, according to my wife and it has made a great edition to the home decor. It is is well made and colorful. Needless to say my wife loves it."

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