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5/5

2021-09-26

Helped me change my shipping with no issues!

"Great customer service. Super friendly and productive. Love the site and their clothes!"

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5/5

2021-09-26

So considering and helpful

"They go above and beyond in the speediest ways"

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5/5

2021-09-26

Always helpful!

"DK is my favorite site to shop from, my room is filled with their clothes!! Their customer service team is so helpful in addressing any concerns with orders, returns, shipping, etc, and I look forward to making more purchases!!☺️"

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5/5

2021-09-26

such good service

"Reached out to customer service because i got the wrong size sent to me, and they replied super fast and we’re so helpful. They even let me keep the original product and sent me the correct order!"

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5/5

2021-09-25

Best customer service ever!

"I reached out about a quality problem and I must say the staff here is amazing they helped me with my situation in no time and they were really polite and respectful! I’m in love with the shoes and now I’m in love with the amazing staff they have! Go dolls kill! "

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5/5

2021-09-25

Love dolls kill!!

"They are amazing and got back to me very quickly. I am so excited to get my order from them!!! "

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5/5

2021-09-25

Quick Responses

"I’m am so appreciative that dolls kill gets back to you quickly. I had accidentally purchased two of the same thing, texted them about it, and right away they resolved it. Can’t wait to receive my order! "

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5/5

2021-09-25

Typo

"My autocorrect tried to thwart my purchase today. I contacted dollskill and they got my address corrected immediately. I’m excited to receive my order. Great response time and perfect follow through. "

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5/5

2021-09-24

Best shop ever!!

"Dolls Kill is my absolute favourite shop to buy from! Super high quality items, fast shipping and the most amazing customer service I have ever received, they resolve issues within 1 or 2 days max and are always super kind and helpful! I couldn’t recommend them any more!!"

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5/5

2021-09-24

Best customer service

"Such easy customer service with the texting option. Really love the positive vibes from your company weather it be online or in person at the LA store! LOVE YOU ALL "

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5/5

2021-09-24

Love this brand, great customer service

"I love shopping with dolls kill! They always have the cutest trends. My last order had some mistakes, and they were prompt to make it right for me. I am always pleased with the quality of clothes and customer service. Happy (and stylish) customer "

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5/5

2021-09-24

Great customer service!

"After not seeing any shipping activity for a week after I got an email saying my order had been shipped, I contacted support. They got back to me the same day apologizing as it had seemed my order was lost in transit but I would be sent a new one and given store credit for out of stock items. Luckily for me, they found out that my order had been sent back to their warehouse and were able to resend it. So glad I contacted them instead of FedEx! Special thanks to Bree at DollsKill"

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5/5

2021-09-24

Wedding complications!

"I ordered the wrong size in shrug and then it went out of stock! HOWEVER! They gave me like 5 different ones they had in similar style amd when I tell you it would have made or broken my wedding dress without it! It would have! Austin and angel in customer service were such an amazing help"

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5/5

2021-09-24

Super cute boots and great customer service!

"I ordered some boots and instantly I realized I put the wrong shipping address. I texted their customer service number within minutes of my order because I know if I waited any longer my order wouldn’t be able to be fixed. The customer service number was soooo helpful, fixed my address and was super sweet! Thanks Dolls Kill! "

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5/5

2021-09-24

Great customer service!

"I messed up my contact information on my order and they responded very quickly with multiple solutions that resolved my issue, even though it was my fault to begin with. So nice!"

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