"I must say I was skeptical upon ordering online and had never heard of the company before. I checked on my order four weeks later via " online chat" and discovered the company was in Hong Kong! Yikes...I was beginning to think I had been scammed! They told me my order was due to ship within 12 hours and I had decided if it did not arrive soon I would be calling my credit card company to report a fraudulent company. Well I am happy to say my dress arrived as promised on schedule ;). It was just as beautiful as the online picture showed and very well made! Much better quality than any we tried on in local stores and at least one third of the price to for anything comparable! We sent specific measurements and were satisfied ! Would definitely recommend to someone else and will probably buy my daughters prom dress here again next year:)."
"The service was fast and smooth and the dress was also as expected. We were very satisfied and sure will come back again. The only thing that we did not like was the packaging. It was rapped with a simple plastic. I really recommend using a professional carton that represent the respect and attention, and reflect the good material inside."
"My Letter to the dreamprom.com
Dear Sir/Madam, the delivery came today and my dress arrived, but I did not get that dress what I ordered. I got different dress. I am very unhappy, because what the picture shows on your website it is not what I got here. The lace on the dress is different, there are 3 different lace patterns on this dress and it should be just 1 lace pattern. The quality of the dress is poor. Some lace are not sewed properly. The dress is far too long for me and I paid extra charge for the sewing to be perfect on me. The dress was dirty and it was terrible crinkly, because of the way of packaging which is not suitable this kind of dress. This dress looks like somebody took it together from two parts which should not be. The difference is too big between the top and the bottom. The lace is coming down very nicely on your picture, but on my dress the lace is like cutted half at the bottom of the top and lace lines were sewed under it. I think it looks terrible. I cannot wear this dress on my wedding, I feel terrible to wear it. I send some pictures to show you the problems with the dress."
"I recently ordered my daughter's prom dress. I was concerned about the whole site, worried that it was not legit....yesterday the dress arrived just as it was on the website...and very well made. We love the dress, the people from dreamprom.com answered all of my emails very promptly. We will be using dreamprom again in the future, since I have two daughters. THANKS DREAMPROM!!"
"The dress was delivered 5 days before the due date.. that was awesome!! The dress itself seems to be made well.. It didn't look exactly like the picture, but pretty none the less. The teenager seems to be happy. We had seen this dress on another website and it was a corset back.. this one came with a zipper. After reading other reviews I realized I needed to specify that we wanted a corset back, so that was my fault. Overall... shipping.. super fast.... dress pretty... Thanks!"
"All items I ordered are small , I wrote a message to let you know about whta hapened, I send you my size , 16 and what you send to seem to be size 12, untill now I waiting your repy nothing is done. so I don't know what I can do"
"Thank you so much! Although i was relactant to buy a dress online, however the dress turn to be fantastic and as looked in the displayed photo!!!!! An amazing choice!"
"My dress turned out great! Considering all I sent was my measurements... I am fully impressed with the quality of the dress, and as I expected, just need to get it steam pressed prior to my Wedding in September 2013.
I would absolutely suggest anyone order from this site! I took a chance and It paid off!"
"The dress was beautiful, only had one problem that was with USPS, they delivered the dress to the wrong house and it was opened, thankfully not damamged and the person it was delivered to call us and we picked it up, but it could have been a disaster had they not called, they could have kept the package and we would have been without a dress for prom. As for the promptness of the dress getting here and the design, it was spectacular. Would definnetly tell friends about the site to order from. Thank you."
"I love my dress! For the beauty and style of this dress, I'm glad I found this site to order from. The prices are fabulous and the range of amazing dresses is overwhelming! I love Dream Prom. I will, for sure, be buying from you again! Thank you!"
"Do not order from Dream Prom. When you have problems they do not help. I ordered a dress and paid extra to have it by March 28, 2013. I emailed them on March 23 and asked if I would have it on time, they said yes. I received the dress on April 1. My event was over and I had to scramble to find another dress. Also, the dress has several flaws the worst being right in the front. When I contacted them they offer only the extra I paid for the expediting of the order. Not only did I not receive it on the date promised, now I cannot even sell it to get my money back because the front is all messed up, very poor workmanship as well. I am so, so dissapointed. I WOULD NOT ORDER FROM THEM EVER. They have very poor customer service."
"My custom dress was not made to my measurements. The dress is way too big and they will not refund the dress. My tailor could fix it for about $100, but Dreamprom will only reimburse $30. Also, the dress arrived 2 weeks later than the date that was promised. Buyer beware!!"
"Dress is amazing, true to size..my reccommendation for future shipment not to send it in a bag, my wedding is a month from today and i got the dress yesterday (thank god) but i have to send it to the dry cleaners because is wrinkled, but besides that im in love with my wedding dress...thank u."
"The dress is beautiful and definitely will be buying again. However wisdresshed the dress was folded in the package neater, the dress came out of box so wrinkled. Thank you for the beautiful dress"
"We ordered a custom fit gown. The fit was absolutely HORRIBLE!! It was at 12 inches too long and the cut out back deeped clear down to my daughter butt crack. Her prom is upcoming very soon and not enough time to have it altered as the dress would have to be majorly taken apart to be altered. I'm not even sure it could be altered that much!! Today we had to go prom dress shopping to replace this gown. My daughter was ver disappointed!!!"