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Verified
1/5

2012-07-22

"BRIDES DO NOT BUY FROM THIS SITE! I have just bought 2 bridesmaid dresses from the Dream Prom site. This site is based in China, but masquerades as an American style company. I paid 200 pounds for the dresses, which arrived promptly. The prompt arrival was the only good thing about the dresses. The quality of the stitching is very poor, with white cotton tacking clearly visible all over the bodice. The hem stitching is torn and gaping and the zip on one of the dresses doesn't work. The response of the so called 'customer service team' has been unbelievably bad. They insisted on photographic evidence, which they then ignored and proceeded to tell me that the dresses are 'beautiful', but that I should show 'kind understanding' and fix the faults myself, refusing to refund my money."

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