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Verified
5/5

2013-01-28

"Very pleased with my wedding dress and made really well! Thankyou very much :)"

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Verified
5/5

2013-01-28

"Hi, I received my wedding dress a few days ago, and all I can say is that it's AMAZING!!!... Thank you so much! It is just as I wanted, great fabric, quality it is perfect! I am very happy with it... really I put it on and didn't want to take it out!... I can't wait to use it on my wedding day!!!! Congratulations for your great service!!
I think I may order you also the flower girls dresses soon :)
"

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Verified
5/5

2013-01-28

"Thank you for making the dream come true, ( luv my wedding dress )
it had been a beautiful experience and compelling to me in dealing with you
and, of course,i will always be a customer ..
"

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Verified
5/5

2013-01-28

"Absolutely love my dress! Arrived well before the end of the delivery window, and fit perfect :) Great service."

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Verified
5/5

2013-01-27

"I loved the dress it was exactly like the picture very beautiful and the delivery time was fast."

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Verified
5/5

2013-01-22

"To whom it may concern;

My name is Amber and I recently received my wedding gown from idreamprom.com, and I couldn't be happier!
It was delivered right on time, even a few days before expected, which was such a pleasant surprise because it was Christmas Eve. The dress is everything I expected! I am soo happy that I went out on a limb and ordered offline. My dress has way more quality than I thought would be put into it for the price I paid. The lace on it is just like most I've seen on designer wedding gowns and the taffeta used, instead of silk, looks just like silk and holds just as well. I will have to have the straps and length adjusted but that is minor. I had my eyes set on a dress that cost $2400 and I just paid $200...I really am soo pleased! I will recommend this site to everyone!

Thank you, thank you, thank you.
I can't wait to wear my "dream dress".

Sincerely,
Amber Unique
"

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Verified
5/5

2013-01-22

"it is easy to go over the top when praising a business but firstly i had no idea that i would be asked to make my experiences with dreamprom known but when i recieved the dress for my daughter i felt i had to email them and let them know how surprised we were at the level of service we recieved from a company so far away they were quite simply the best the customer service was better than iwe have had here at home they were courteous at all times very patient and understanding of our needs their communication second to none and when the dress arrived my daugher was blown away not only by the finished item but the quality of the work that went into it we are all very happy with dreamprom.com the service the quality and the speed of delivery and of course the price we would have no hesitation in HIGHLY RECOMMENDING THEM to anyone thanks again. "

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Verified
5/5

2013-01-22

"Hello
Where to start to say thank you! My dress is beautifully and it fits perfectly! Can't wait to walk down the aisle with this stunning dress on.... Everything is even better then I expected! Im over satisfied and love my dress so very very very much! Thanks again to everyone who made the dress, who send it here- everyone who was involved! This dress is really a blessing to me. I will recommend everyone to buy from you!Smiles all the way! :-)
Kind Regards
Elizna
"

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Verified
5/5

2013-01-22

"DreamProm.com
I've been following your web site, products, and price policy did not feel very convincing to me. Shopping wrong I think once I have made ??and the product of very high quality workmanship and materials for your products using anald?m thank you go down smooth.
"

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Verified
1/5

2012-12-18

"Please do not buy ANYTHING from this scam website. I bought a $200 dress and paid to have it express delivered only to have the dress arrive late.
The dress is the ugliest, tackiest, poorly made thing I have ever seen. NOTHING like what was displayed in the pictures on their website.
I have emailed them 6 times, in four weeks requesting a refund - explaining that the dress was not like in the picture and that it arrived late. I have received no reply.
***** Regarding your feedback on the 20 Jan (posted below) - we both know I received no emails back from you. I check my emails everyday.
"

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Verified
1/5

2012-12-06

"DO NOT BUY FROM DREAM PROM, THEY ARE A SCAM!!!! they should call it, nighmare prom instead. I found a dress for the holidays and was impressed by their size range and decided to send them my measurements to get my dress customized. The dress i got was not my size, or was it even the same dress! I spent $250 on it already and had to spend $150 more at the seamstress/alteration ladies. They say they will pay for the fix up, but after 5 emails, nobody has yet to respond back to me.
Beware, Report these f#$%@ to your credit card company asap-----do not buy!
"

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Verified
1/5

2012-11-27

"This is a huge scam, i am just moreso angry that i did not research it to see customers flagging their disappointment and flagging this as a scammed site. The dresses they send you are NOT like those advertised in the picture. they stole those pictures off of other sites and what they send you is a cheaply made dress that is falling apart, has stiching tearing and pulls (like you caught the material on something) all over it. i ordered a very expensive dress for a company gala and when i received it, i could not believe what i was looking at. it looked like a 3rd grade arts and crafts project. i tried to contact them and even emailed them pictures, asking for a refund. THEY WILL NOT REFUND YOU. they tell you to take it to a tailor (who refuse to touch these items due to how bad they are). FIGHT with your credit card company or paypal to ensure they file a claim/dispute. i am doing it now and hoping to get my money back through paypal since dreamprom is a fraudulent business operating scams."

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Verified
4/5

2012-11-13

"I had no luck finding a wedding dress when shopping in store. I was feeling rather discouraged so I decided to see what online bridal gowns had to offer. I came across one on DreamProm.com that I fell in love with. It resembled a dress from the Vera Wang collection that I really loved, but was only a fraction of the price. I decided to go ahead and order it after reading reviews of the legitimacy of the merchant and their quality. And wedding dress for USD 200? Can't beat that!

I was a little worried about the purchase as I did not receive an email of the receipt right away, so I called and was reassured everything was fine and a receipt was sent promptly. I am from Canada and I had no issues with the shipping. It arrived in a bag and the dress was folded inside out. There was no damage or dirt on the dress.

The dress wasn't quite what it looked like online. It bunched in different places, and the zipper and sash looked insanely tacky and cheap. The beading looked a cheap, but there was not much of it on the dress so it was not a huge issue. I liked the dress overall, but did not love it.

After contemplating to keep or return the dress, I decided to take it to a local seamstress in a bridal boutique. Obviously, they over charge but it was well worth it (considering how little I spent on the dress). I asked the seamstress what she thought about the overall quality of the dress and she said it was quite good. The zipper was replaced with a corset back, the sash was removed and replaced with a new one, and the bunches were removed so it fell naturally. Now I absolutely love it and it is unique! It looks like it would have cost way more than it actually did.

If you plan on ordering from DreamProm, I would advise that you bear in mind the quality of the "extras" on the dress (such as beading, sash, zipper, etc.) are not stellar, but may be able to be replaced. I had read other reviews which commented on poor quality of these things as well. I would avoid a dress with a lot of beading from this merchant. If you are considering purchasing a dress from DreamProm.com, you should expect to receive a dress slightly different than what you are seeing online and that you order a dress that a seamstress would be able to alter if need be. I would also caution potential buyers to be weary of the return policy--it sounds like they are reluctant to take returns (and you have to pay extra to send it back).

Hope this helps!
"

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Verified
1/5

2012-10-04

"DO NOT BUY FROM DREAMPROM! I ordered a MOB dress, and it arrived too long, which I don't really think was my fault. After speaking with their 'live chat' for literally hours, nothing was resolved. I was forced to purchase another dress, and the $20 discount they offered was not even applied. This company has TERRIBLE customer service! The 2nd dress arrived a mess. It was now too big, even though made to the same measurements as the first. How does that happen?? The workmanship was even worse than the first. Not only did the dress not fit, but it was a shade different in color, and had a completely different skirt. THIS COMPANY IS A TOTAL RIP OFF AND THEY SIMPLY DO NOT CARE ABOUT CUSTOMERS. They also speak very poor English, which is frustrating and odd since they have an 'international' company. TERRIBLE EXPERIENCE."

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Verified
1/5

2012-08-15

"this company is not as it would seem - the dresses look so lovely on the website - but not when you actually get one. They are so poorly made and the fabrics are horrid. The customer service is a joke - their solution is to have a my seamstress fix their mistakes - which would mean remaking the entire dress which is pointless as I am not inclined to wear cardboard."

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