"I love the cute designs and the dresses are so comfortable"
"I'm quite happy with how fast my orders have arrived. The updates on the shipment are very helpful. All in all, excellent service"
"I have received this adorable little night light which I intend as a xmas gift for my niece, Thank you for a good quality product, DressLily. I am very satisfied with my entire experience with this sale, company, and product overall."
"My original order was split into two due to an item being unavailable at the time and rather than wait I changed it. The process was very easy and customer service was amazing. I am just waiting for it to arrive. The remaining balence was credited to my online wallet though I could have had it sent back to my bank account.
Also, the clothing that I did receive was shipped swiftly as I chose the fast delivery option. It got here within ten days. The top and cardigan set I bought is now among my favorite clothing items and the sweatshirt dress with the cool neck thing is great. I'm a bit tall so ita not a dress on me but I love it regardless as it makes me feel like Kady from the Magicians."
"I ordered a T-shirt 2 months ago to DressLily, it came after some 3-4 weeks as expected, but was too large. They offered me to keep the old one, and did send a new one, smaller.
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"They have pretty good prices and such a good quality !!!
I highly recommend it to everyone !!!!
I also liked that the people who work in customer care are pretty polite !! Even when you ask them to explain a lot of times something they will do it again and again !!!!
We have always to remember that nothing and none is perfect so even if they do a mistake they didn't do it on purpose !!"
"I've great experinces with DressLily, good item and good customer communication.
Quite good shipment but it's ok!
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"I ordered over $100 worth of clothes and shoes a month ago. I had expedited shipping and was supposed to receive my items within 5-7 days. It has been 4 weeks and I still have not received my order. I submitted a ticket and they said it would be at least 2 weeks before my order would restock. At no point while placing my order did they indicate my items were out of stock or else I would not have ordered them.
I’m asking for a refund at this point because I’m not interested in waiting weeks longer for items that MIGHT restock. They never sent me any communication to let me know why my order was taking so long.
I would never recommend this site to anyone. I’m probably going to have to get my credit card company involved because this is ridiculous.
DO NOT ORDER FROM THIS COMPANY"
"My issue was about sending some dresses back as they did not fit and one had part of it detached. I showed pictures of the issue and I was given brilliant customer service throughout.
In the end I was able to keep the dresses with a refund and 10% off coupon for next time. The person who dealt with my issue was lovely and went above and beyond to help.
Now my issue has been closed I am happy with everything and I do not have any further issues. Dresslily has been a great help, I did not expect to keep the dresses in the end.
I've bought a few dresses from Dresslily and i've had no previous issues before and im happy to continue shopping on Dresslily."
"So interest in advised by the site of everything good thank you"
"It was easy to order and check out. The sunflower dress fit really good. Just followed the sizing guide. Also it remembers your size and recommends a size after your first purchase and based on what you looked at. Got my dress in good time. I like it! "
"This site has exactly everything you want to have for on-line shopping; GREAT APPAREAL; VALUABLE OFFERS; PERFECT SIZE CHART (So you don't waste your money); WIDE AND BEAUTFUL PLUS SIZE ITEMS; EXPEDIT SHIPPING AND ALSO FLAT WITH EXCELENT RATES; BUT ESPECIALLY A WONDERFUL AND CAREFUL CUSTOMER SERVICES.
ALSO A GREAT LOYALTY PROGRAM. DEFINITELY ONE OF THE BEST SITES I HAVE FOUND IN YEARS."
"I'm from Brazil and I've been buying Dresslily products for a long time. Their service is great and products have great quality. My order always arrives on time and very well packed."
"my nickname : grisman
dresslily is the best , i really love this website , the quality of clothes is wonderfull . i bought 3 items in the same time , i was afraid at first . but when i received them , i was suprised . the best quality , fast shipping and also fast delivery "
"Su servicio es excelente, la ropa hermosa y a buen precio y buen servicio al cliente. "