"I`m writing this on 05.02.2016 AND I haven`t received my order from Friday 27 November, 2015!
I`ve ordered from this site so many times! Of course there were orders that I didn`t receive so I asked for my money back. Two years ago there was no problem - If I hadn`t received my order they refunded me without SO much questioning. Now I`m waiting for an orded that was sent 3 (!) months ago (of course it stil hasn`t arrived) and this is what I get in return:
"Dear,thank you so much for your email ,Now I will check your parcel with the address and call the post office ,open a case with them to find out your parcel . The check will takes about 8 to 16 days ,please kindly understand .
If the post office checked out that your parcel has lost on the way ,we will full refund you about your order item fee ;if the post office checked out your parcel has received by you and you still ask about it ,they will ask you to Compensation for the cost of the investigation and Take full responsibility to investigate responsibility. thank you .
Any other query, please freely message me at the first time?I will reply you within 24 hours except the weekend or holidays, Thanks.
Have a nice day.
Yours Sincerely,
Bree,
Customer Service Department "
Are they f*cking serious?! So I lied about my missing item?! What?! Oh, and since when do I owe my post office compensation??? :D :D And this is NOT the first time they tried to accuse me of lying and they don`t want to refund me. I`ve been waiting for this order for 3 months and this is what I get...
I like the price of the items and that`s why I still order from their site. I even told my friends about it (and my friend also hasn`t received her orders; she keeps calling me to ask me what to do...). If this behaviour towards the clients goes on I`ll STOP ordering from them forever!"
"Tarda un poco en llegar, pero todo muy bien. Tienes que saber elegir, hay cosas buenas y algunas otras no tanto. Pero para el precio, está todo muy bien. "
"I received the items ordered and they were as advertised. Shipping took forever but it's what I paid for (Registered Mail w/ Tracking) and it arrived 22 days later."
"satisfy////////////////////////////////////////////////"
"Well, I know it was pretty naive of me to think that I would get exactly what was in the picture, given the origins of the manufacturer but I didn't think it would be that bad. My romper gave me camel to and my low cut dress fell off my shoulders to reveal more than it should. The saving grace was just 1, out of 4 dresses that was acceptable enough for me not to flip the table. But hey, it's cheap and if you are satisfied with a poorly-made replica, then this is the place to go. "
"order no. 816812 my 7 items didn't come on that cetain order number.
autum stylist dress red, Bodycon stripe,B-day candle pink, longsleeve plaid hig waist, Make up cosmetic pleete,skinny jeans,sexy mini dress those items didn't come pls double check and some items just arrive today and 7 items are missing.."
"My order was :
Unisex Winter Warm Snow Half Boots Shoes"
"i bought a lot of things but the bag i ordered is not that durable i used it only once then it broke very dissapointed in dresslink that time but i receive somewhat satisfying product but i will never buy bags in this site "
"hasta el momento me a parecido un pésimo servicio ya que me siento estafada.
el vestido debió estar llegando entre 17 y 20 de enero y hasta la fecha tal paquete no ha llegado.
en numero de la orden es 795869 pedido por Angelica Marin
direccion calle 8 N 16-56 2do piso en la ciudada de santa marta, Magdalena, colombia "
"Nice dresses, accurate delivery. We enjoy very much))))"
"I have received my ordered item in good condition. Your delivery system is also perfect. Thank you...."
"im satistisfied but you need more shoes"
"I am very dissatisfied with the shipping process of my orders. Previously when I ordered I had went with a UPS delivery and gotten approximately 7 - 10 days. This time I went with the China delivery which by the way should be free because they still charge me $14 and change and I still have yet to receive it and I was told it was shipped out December 30th! And she said it takes 10 to 25 days I should have had my first order by now! My second order wasn't shipped out till January 7th but that also should be arriving shortly! I have a big wish list and I want to order more things especially for the winter but until I receive what I've already ordered I'm not going to do that! I should be compensated for my delivery not being here yet at least something for free or free FedEx delivery next time because I was tired an awful lot for delivery China Post for it still not to be here! And I've ordered off of other websites got China Post only had to pay $7 it didn't go up or down depending on what I had and I received within 10 days please respond back to my email thank you"
"Items were ordered on 30 November and received on 23 December. The handbag had a bad smell, the red dress was too small for a XXL. However, everything else was great. Experience was ok. I will shop again here."
"I ordered items for 50 dollars and paid shipping by FEDEX 26 dollars. FEDEX delivered my order only to our capital city, where are borders. No to me. They wanted from me more 10€ to bring my order to me, also fee tax (which I count with). So I refused and dresslink.com dont want to gave me my money back. I was willing to take back only money from items, not for shipment. When I order items by air mail, everithing was always fine. And my order came to my city. But I needed this order earlier, so I paid for FEDEX and this is what is happend. Dresslink still keep writing me, contact FEDEX. But they dont mirically stop asking me for more money. SO DONT BUY ANITHING FROM DRESSLINK. They are DISHONEST! And I dont have any money and any items."