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Verified
5/5

2011-10-10

"This was my first order from DrillSpot. I started out by ordering the wrong product. Although this was my mistake, the DrillSpot customer service was very helpful in getting the shipment returned. The chat feature on the DrillSpot website is absolutely great for sorting out problems quickly and efficiently. They waived the restocking fee once I placed another order. The second shipments arrived promptly by courier. I now have exactly what I need.

I must say that my experience with DrillSpot has been positive. The prices were competitive, the service outstanding, and shipping was free. I definitely would not hesitate to be a returning customer.
"

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Verified
5/5

2011-10-08

"This is my 4th Suwbeam Hot shot and i love it.DrillSpot
is a great place to order things from becuse the price
was great and thay are a great place to buy things from.

Thank You Dan
"

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Verified
5/5

2011-10-08

"Items were damaged by shipping company.I contacted Drillspot and they shipped replacement items right away,which arrived in perfect condition.No hassle of any kind.Drillspot has the best customer service I have ever dealt with and they will be my first choice for hardware supplies in the future"

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Verified
5/5

2011-10-05

"Great experience. Good price. Shipped very fast, arrived one day sooner than expected. Everything as expected. Didn't need to use customer service but they seemed accessable if needed. Recommended. They have a lot of hard to find items available for order."

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Verified
5/5

2011-10-04

"Great service and product works"

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Verified
5/5

2011-10-04

"Fast and low prices, the parts I ordered shipped directly from Grainger and they beat Grainger's prices"

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Verified
5/5

2011-10-04

"Good. I will buy again from this merchant."

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Verified
4/5

2011-10-03

"Quick shipping, products as expected."

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Verified
5/5

2011-10-03

"My items were packed very well and arrived quickly and safely. Their pricing could not be beat - no one else had it for less. I will definitely check with them first for future purchases. Thank you for the great service, Chris"

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Verified
5/5

2011-10-03

"The service was superb. The website was clear, the ordering procedure clear, and the product delivery on time."

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Verified
5/5

2011-10-03

"Fast shipping email updates for the order i would order from Drill spot again"

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Verified
5/5

2011-10-03

"Excellent company. Absolutely the best customer support (pre and post sales) I think I've ever experienced. I bought a shallow well pump and pressurized tank, both Dayton products. The pump had a leak in it on installation. I called them on Monday and they had a new pump to me by Tuesday. The original items were sent within two days and qualified for free shipping. Amazing !!!

Extremely helpful sales group and Customer Service folks.
"

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Verified
2/5

2011-10-03

"Product looked like it was run over upon receipt. "

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Verified
5/5

2011-10-02

"Product is delivered on time...No Hassle"

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Verified
5/5

2011-10-01

"Excellent product selection, fast shipping and competitive pricing. Would most certainly shop with DrillSpot again."

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