ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Dualj Bookstore

272 reviews
4.12 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2009-12-06

"Do not order from this company. There is no customer service, simply automated replies telling you to file a dispute through paypal if you have a problem. I ordered a book a month ago with expedited shipping. The book has not arrived, no tracking information has been provided, no merchant name or any method of contacting anyone to find out where the book is, only automated messages. There is no customer service. I'm filing a dispute through paypal. $38 in someone else's pocket until the dispute is settled. Don't let this happen to you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-12-05

"Dualj.com was everything that you should expect from someone wanting to provide you a service. Shortly after I placed my order I received a tracking number and verification email. When my order arrived (on time) I was very pleased with the quality of service and quality of the product that I ordered. I would do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-04

"I ordered a book from the Dualj bookstore. Not only was it delivered promptly, but it was also in the exact condition as listed, which was very good. I would definitely use and recommend this seller. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-04

"Great Process, found book i was looking for, recieved in good condition, at fair price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-12-03

"Excellent order process and service. Placed my order, and the audiobook was delivered promptly, and was in even better than advertised condition. Great reseller. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-03

"Great service, the book arrived on time, I will order from this store again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-03

"The item arrived in acceptable condition as advertised. The time it took to arrive was quick and very good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-01

"I was very happy with my purchase. Everything went smoothly and my item arrived in the condition as described. There could have been more information about the book and the shipping time could have been a little better. Overall I am very pleased with the transaction."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-01

"Excellent service and quick delivery, Item was exactly as advertised. I recommend Dualjþ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-28

"The book arrived promptly and in excellent condition. Dualj was the only merchant with which I could find an English version copy of the book. It will make an excellent gift for my younger cousin, who is really into manga and anime. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-26

"I was very impressed with dualj.com. It offered a very low price on the book I wanted, and it arrived in just a couple of days and was in very good condition. I plan on using it again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-25

"I was extremely happy with dualj.com. I ordered a U.S. Stamp Catalog and was told it was going to be in good condition. It was in perfect condition. If I would have bought it new, I would have paid probably $40 for it; instead, I got it for less than $10 (including shipping.) Their shipping prices were spot on--ecommerce generally has to charge you something for UPS or USPS shipping and dualj charged an extremely fair price. In addition, the book arrived right on time. I appreciate that they were more than honest in their description of the item and that their shipping prices were fair and fast!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-23

"The book arrived quickly and in great condition just as mentioned in item description! thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-23

"Book was in good shape, quick shipping. Wasn't the edition I thought it was, but that was my bad, not theirs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-22

"Fast shipping. The book was as described. No complaints."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A