"Best price on parts in the east bay area. Must order on-line."

"Well, you sent me the wrong item"

"while placing order, it said available in 5 days. just before the pick up day it says its back ordered and i have to wait for 1 month.
if known earlier i would have placed it in some other dealership."

"Great experience every time I go in."

"Quick and easy, verified the parts fit and provided instructions for installation."

"Almost 2 weeks and no update on my online part order. Emailed asking for an update, but no response. Called and was told to wait for the pick up email notification. Will give it another few days before I call back and cancel the order
"

"I placed an online order over a weekend. On Monday I received an email that my order had been cancelled because the dealer does not sell out of state. In my response I asked for an explanation, and have not heard anything from them."

"I ordered a cargo cover for our new car. It was delivered the very next day and was a great fit!"

"Well, the relay was in stock. Over $100 if I called in and bought it but only $80 if I ordered it online for in store pickup. Wouldn’t give me the internet price, Why? And if it’s already there why make me wait 2 days because I ordered it online? How about just pick a price. And if I’m only the Toyota website for your dealership and I call in for a part have the online conversation. Give me the internet price! It’s stupid. "

" 5 star 5 star 5 star 5 star "

"It was a quick and painless ordering process.
Item was received by estimated time."

"You want me to give a review, but part is on backorder. Stupid.... "

"5 statrs seller easy communications"

"Brought in car for service, returned with a warning light and turned it back into service immediately. Door panel was also misaligned when reinstalled. I will do my best to not use them again. "

"This is the worst dealer l had ever shopped in my life. They don't know what is customer service. "