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Verified
5/5

2003-12-23

"Order Abit KD7 refurb motherboard. Order Tuesday received on Saturday. Did not receive shipping notification, but I did not email asking for one. Received board exactly as I expected. Packaging was acceptable. Tested the board with cpu ram and video, started right up no problems. Haven't had time to test further yet. Based on my experience so far I would definitely buy from again. "

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Verified
5/5

2003-12-19

"Ordered an Abit AT7-Max2 for under 35 dollars shipped late Thursday night, and it arrived on the next Wednesday. The board came with the installation cd as well as the backplate and the original box. No problems whatsoever, and they promptly answered an email I sent about the shipping date. I would definetly buy from them again."

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Verified
5/5

2003-12-17

"I ordered an ASUS V8420 GF4 TI4200 for $67 from this company on Dec 5th, 2003. I ordered it 2 day FedEx and when I recieved the package it was the wrong part ... now I understand mistakes and what had happened is they sent an ASUS motherboard not the video card. Every company makes mistakes so I wasn't too upset about it, this happened on a friday so I waited till monday and called 5 minutes after they opened. The person on the phone was very polite and quickly went to the shipping department and had the right part sent out that day and told me they were going to send fedex to the house to pick up the motherboard. I recieved the motherboard on Wednesday and it was a refurbished part which I don't remember seeing on the website but I figured it would be as their price was $130 lower than any other company for that card. After installation everything worked just fine the box had all of the parts, manuals, cords and disks that were supposed to be there.

In summary I was very happy with the support I recieved regarding the wrong part being sent and I would defintely purchase from this company again.
"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
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Verified
5/5

2003-11-23

"This was my first order with Dumping Goods. It will not be my last. They shipped my order in a timely manner and I received my parts within a week. Packaging was excellent. I had no problems with them. Just have to keep constant check on their inventory. It moves rather quickly."

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Overall quality of the company
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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2003-11-18

"DO NOT PURCHASE FROM DUMPINGGOODS. Save your money, avoid the hassle, order somewhere else. I purchased a refurbished Abit NF7-S from them. The product can best be described as garbage, not refurbished. The board arrived damaged (hole punched in capacitator) and covered with grease and dirt. Looks like it was fished out of a dumpster (their name seems fitting in that regard.) If you're used to ordering proper refubs from places like Newegg, you'll be in for a big surprise with these scammers.

Customer service is non-existant. They do not reply to emails. They do not answer their phone. They do not return phone calls.

Again, so that you can't say you weren't warned...DO NOT BE FOOLED BY THE LOW PRICES. DO NOT BUY FROM THEM. Stick with places like Newegg and ZipZoomFly.
"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Verified
5/5

2003-11-17

"I develop software for a living; when I purchase hardware, I expect it to arrive in a timely fashion and I most certainly do not tolerate receiving items that are misadvertised or defective. This brings me to dumping goods. I have been purchasing hardware online for quite some time (read: years), and I have never had a better experience with any company than I have had with this company. I have only made a handful of purchases from this site, but my items were shipped in a timely fashion, accurately, and when there was an issue, it was handled quickly and professionally. True to form, I have told at minimum 20 of my closest hardware friends of the excellent experience I have had with this site, and surely they will receive more business because of it.
Obviously, I would purchase from this store again and again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2003-11-15

"horrible company...seems like it came out of the dumps. that's how bad it is...ordered something and spammed the hell out of me with order acknowledgements. sent at least 15 emails with the same information. then finally emailed me few days later saying it is out of stock. waste of time...these guys are dumb."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall technical support
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Web site being easy to use

Verified
1/5

2003-11-13

"Poor Service. Waited 3 days to be told item was out of stock and I would not be receiving it. Claimed to have sent email but I never received. If I had not called CS I would still be waiting. The VGA card was available when I ordered it. Obviously a small time operation with no way of updating stock in real time. I Would Not Deal With This Company."

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N/A

Verified
5/5

2003-11-13

"I ordered a refurbished Abit NF7-S for $30!!! Also, ordered an Athlon XP 2500+ for $85. Ordered on Monday, shipment arrived on Wednesday. Overall, I am VERY pleased with thier service.

There were some drawbacks, however.

Thier website interface leaves a little to be desired, as well as thier order tracking. I had to call thier 1888 number to get my tracking number. To this day, my tracking number never showed up on thier website.

Also, they could have packaged the processor in a plastic case. Instead, they sent it in a plastic sleeve, with a rubber band attaching styrofoam to the pins of the processor. Luckily, there was no damage.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-22

"Good price and quick shipment on a Micro ATX case. However, their online help claims that the online order status displays tracking numbers, but it doesn't. And they never responded to my e-mail requesting a tracking number."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Overall web site
Speed of web site
Web site being easy to use
Web site reliability