"EXCELLANT CUSTOMER SERVICE WITH PROMPT EXECUTION OF THE ORDER AND LEVEL OF EXPERIENCE TO FIND THE RIGHT PRODUCT."

"excellent assist by chris via phone .your processor computer screen rejected my shipping phone no. used a zillion times before.
your site is user friendly ihope this battery lasts longer than the original.
again , the live voice "chris" on the other end of 1-800--- was efficient ,patient and pleasant saved my day and more. thank you gvs "

"I found the product I was looking for at a great price. Customer Service was easy to work with and my order was placed quickly and politely. "

"I was pleased with how my order was handled."

"I'm surprised that Duracell is letting these guys get away with such shoddy business practices, because they're certainly not doing the Duracell name any good. I've ordered twice from this company, relying on the name, and both times they have shipped a no-name China-made knockoff with a lower power rating than the original OEM battery -- after stating that the new battery would at least equal the original in power. Never again."

"Junk, not as advertised. No connection with Duracell. Battery life estimated at 10 minutes without recharge."

"I ordered a cell phone battery on 1/8/2008. I still have not received it 2/19/2008."

"I ordered a retail package according to the picture in their web site, but they mailed me a used bare one without package.

Never trust the picture in their web site, they always mailed out a bare one according to their customer service representive.

If you want to buy a used bare one, this web site is the right one for you."

"This store sells claims to sell Duracell branded batteries, but ships generic knock-offs instead.
I ordered a Duracell BP-511A for my Canon 40D and received a Hi-Tec branded Chinese battery with a 1200mAh rating (Canon's is 1390 mAh).
"

"Fraud they lead you to believe you are ordering genuine Duracell baterries and then they ship you some made in China generic BS. I ordered backup batteries for my new Canon SD 850 and when they arrived they were generic crap not the Duracells I was led to believe I was ordering - BEWARE stay away. Ordering was easy and shipping was prompt if I wanted generic crap."

"Took 4 weeks to mail a camera battery, and even then it was only sent after a phone call and an upcharge for UPS shipping. "

"The business is peddling no name generic products mixed in with Duracell ones. The product description does not state clearly when the product is a non name generic (and not Duracell). It is easy to be misled into thinking that you are buying a Duracell product when you are not.

PLEASE BEWARE! DO NOT BUY!!"