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Verified
5/5

2016-05-20

"The bench is exactly the style and quality I wanted for a very reasonable price. The only downside was the shipping--the other sites I looked at were offering free shipping, and the cost to ship the bench was a third of the total cost, 50% of the bench itself. Still, this garden bench was EXACTLY what I was looking for and could not find elsewhere."

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Verified
5/5

2016-05-17

good products

"Easy to use website, can't wait to get the mailbox"

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Verified
5/5

2016-05-16

love MARBLE RUNS

"Very good on line looking at produces. I bought two Marble Runs.

I left a message for a return phone call (message said they would get back the next business day and did not). I called a second time and got the answering machine (during open hours). I would have like to talk with someone regarding if the items were stocked.

I bought with out the return call and hope they get here in a reasonable amount of time. J
"

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Verified
2/5

2016-05-15

Check other websites before buying here!

"I wanted to purchase long lasting outdoor furniture that did not have to be stored each winter. After researching online, I decided polywood furniture would be the answer. Dutch Crafters had many excellent reviews, so I ordered from them. I thought they were selling their own brand of polywood furniture. They did not give me a discounted price, even though it was discounted 10% just 3 days prior to ordering, plus $260 shipping. After receiving the furniture from different vendors, I realized they were a middleman. Their vendors have different warranties (some 10 yrs, some 20) and the furniture comes direct from the various makers. The same furniture is available on other websites at a much better price and many offer free shipping. Buyer beware!!"

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Rep reply posted 2016-05-25
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Our records indicate that we did price match the swing for you on 5/3/16 and applied a refund to your credit card the same day. DutchCrafters website clearly indicates that we sell on behalf of our Amish woodworkers so we apologize if you felt misinformed. We do have many vendors who offer different warranties on their products, they are all listed under the product on our website. All of our Poly-Wood products are of the highest quality and will last for years to come. ”


Verified
5/5

2016-05-15

"A little confused about finishes, but easy to order"

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Verified
4/5

2016-05-13

"Shipping cost seems very high."

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Verified
5/5

2016-05-13

Solid Wood Hard to Find

"Beautiful handcrafted furniture. Thank You!"

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Verified
3/5

2016-05-13

Hope the furniture is better than the customer service.

"We are trying to build the perfect table for our home and spending a fair amount of money in the process, getting charged for wood samples that we have never seen in person seems a bit silly. Sales is fairly helpful but a bit pompous."

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Verified
5/5

2016-05-11

"Very simple and fun and did not take long to find what I wanted."

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Verified
5/5

2016-05-09

Desk Purchase

"Awesome Website ... Easy to navigate and include all the information I needed to make the purchase. "

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Verified
4/5

2016-05-09

Great Prices

"Easy shopping. Great prices and selection."

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Verified
5/5

2016-05-09

"Web site was easy to use. There were lots of choices. Given the reputation for Amish made furniture I expect the bench will be well made.

"

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Verified
4/5

2016-05-06

"Was slightly disappointed that the "1st Time buyer discount" could not be used for my purchase because the item was on sale."

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Verified
4/5

2016-05-06

"would like wood stain samples to also have a choice of semi gloss finish"

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Verified
5/5

2016-05-06

"quick response from customer service--helpful and friendly. Excellent variety of products"

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