"found a watch for my husband. ordered it and it arrived very promptly. Only problem is, we didn't read the description and it was a womens watch. Called Dynamite and they said to return for credit. sent it back and they emailed me to say they received it and issued a credit. Very good service. I would positively order fro them again."
"I placed an order for two watches and a repair kit. unfortunately when the order shipped it contained only 1 watch (which was broken) and the repair kit. I contacted Dynamite Time expecting having to go back and forth to get this matter resolved. TO MY SURPRISE they responded very quickly and informed me that they are sending the watch that was missing as well as a replacement for the broken watch and a prepaid sticker to send the DOA watch back. the customer service was a surprise and will definitely make me a REPEAT customer!"
"I ordered 3 Invicta watches. They had some issues with shipping them out but the customer service was very good. They refunded my shipping charges and promptly responded to all of my emails. The watches were high quality and made great groomsmen gifts for my wedding. Everyone was thrilled with their new watches! I would order from them again! "
"ordered 3 watches,arrived in just 3 days,these are the real watches,i have been buying watches for 20 yrs and no other company can give you watches at this price,for the value of 90 off you people are crazy if you donot order watches that when in stock at the brand you wanted at the price thats offered to purchase when they have them in.the lucien piccard men moondial automatic,price is 49.00 on jtv and snbc had the same watch for 179.00,and msrp of 695.00,went to jewelers,its the reeeel deeel.unbelievable,i will buy more watches in near future,thank u again."
"I ordered an Akribos AK444SS, mens skeleton watch on April 27th, and it arrived 5 days later-much sooner than I expected. I was totally pleased with the purchase, and would recommend Dynamite Time to anyone who is in the market for a quality watch at a rock-bottom price! I purchased this watch for $59.95, and I found it on another webite for- are you ready for this- $619.00! I AM NOT KIDDING! Bottom line-Thanks a million to Dynamite Time for a 100% positive online shopping experience. I will definitely be returning to Dynamite Time for all my watch purchases."
"Overall awesome experience. Had a DOA, and they send out a new one ASAP! They were right on top of the problem and showed they really cared about the customer. Highly recommend."
"Ordered a Wittnauer watch (now discontinued) and got nearly 75% off.... that is, I saved $600. Initially I had some trouble getting a hold of customer service and had to write in three times to get a response. They told me that the watch they originally had didn't pass their QA procedure and that the response was delayed due to Passover and Easter... would have been nice for them to set a message or something in the meantime.
Anyway, they eventually ended up sending me a replacement watch (they found another in the same model apparently) via UPS 2nd day. Watch is great, just got it sized. I'd use them again just because of the pricing."
" Excellent watch just what i have been looking for the price was great and very qucik and easy transaction would do busy with again very pleased. "
"A great website to get some really cool watches at a very reasonable price. Thumbs up for the cutomer support as well...."
"Ordered a watch from Dynamite Time. Totally satisfied with the service. First I didn't receive on time. I wrote to the customer support. They shipped another one promptly. The very same day I received the first one. The fault was at the shipping service end. I really appreciated the way the case was handled by the customer support. The product received was exactly what I ordered.
I will continue to be a customer of Dynamite Time and would recommend to everyone.
Thanks,
Ajay"
"very satisfied. i received the watch (very nice, good price) and the back glass plate was broken. i contacted customer care to inform them of the situation. i was contacted the next day and told a new watch was being sent. I'm sure it will arrive just as quickly as the first one. cant wait."
"I'd originally ordered 1 of two watches offered (same watch, different color); however, I received the other of the two. When I contacted them, they immediately apologized for the mistake, then offered to either arrange for the item to be returned to them for a full refund, or allow me to keep the watch and they would issue me a $5 credit towards my next purchase. I really liked the watch (Brand New) and I could live with the color, so I chose to keep the watch and accept the credit. A few months later I did purchase another watch. After doing so, I contacted them as they'd requested, and they did apply my credit in the form of a refund back to my C. Card. Very timely response and process! While NO company is perfect, for me, they did acknowledge and strive to make good on their mistake."
"I must say that I am completely taken aback by the incredible customer service that I received with my purcahse from DYNAMITE TIME! I bought a watch for my husband that was broken when he opened it. I could not find a number to contact the company and immediately began to worry. But I tried emailing the confirmation email address hoping I might find a real person at some point! AND I DID! Within days I received an email apologizing and saying a new one was already on its way. They included a prepackaged envelope to use to return the broken watch. Just as stated in my email, the new one arrived and the old one went back. There was NOT ONE question or debate or discussion about the item!!! I just received an email thanking me for returning the broken watch and they had received it. What an awesome experience!!! Really in this day and age, where customer service is NOT top priority in most cases, DYNAMITE TIME has seriously changed my opinion of online purchasing. If you have any need of a new watch, USE THIS COMPANY! Incredible to work with! THANK YOU! "
"I have bought 4 watches from Dynamite time.
All have worked fine except for the last one
Well the minute hand was moving on its own.
They sent me a new watch and a box to ship the defective one back.
All in the same day they I contacted them.
So I would say A+++++= Customer service
"
"I got a gorgeous Baume & Mercier for $1200 bucks!I shopped other deal and watch sites before I purchased and Dynamite Time was definately the best deal by far.
I would certainly order from them again!"