"1. The tour guide Rhyan was amazing, informative, and very kind. 2. EF is overpriced for the quality. - the accommodations are terrible and if you have any standards you will book your own. I took multiple cold showers that lacked water pressure. Most of the sheets at the places had stains and smelled like they weren’t actually washed. So pack your own if you can and a couple towels. 3. The flights they book will be at the worst times and multiple transfers. Wasting your time and day. Book your own if you can 4. The food in Costa Rica for the most part is bland but the burgers are amazing if you are a picky eater. If your stomach is sensitive stick to rice beans and chicken. Most places I encountered do not wear gloves. 5. The travel insurance is trash and requires a lengthy amount of paperwork and proof 6. EF does not hold themselves accountable and basically left me stranded in Costa Rica after I called multiple times about my flight being canceled and asking them to rebook since American Airlines requires them too. And I’m still trying to get my flight money back with no urgency on their part. 7. The activities are fun but there could be more variety. With so many water activities other options on land would be great too. 8. Practice your Spanish because most people do not speak English. If you are told this it’s a lie. 9. Make sure your US dollars are PERFECT otherwise Costa Ricans will not accept. 10. The only thing EF cares about is profit because this trip was not worth over 3k that I spent for 10 days and mediocre everything. "

"I went to Iceland this year with EF. The guide, David, was absolutely amazing. I couldn’t recommend him and EF more. I had the best time. "

"The only positive thing about this entire trip was our tour guide who was knowledgeable and kind despite all the horrible things that happened during the trip.

To start, EF puts you on the worst flights imaginable. My first flight (out of 3) was cancelled the night before I was supposed to leave and EF refused to help me. I spent 8 hours on hold with the airline to get booked on another flight. I made it to my second flight and was denied boarding for no reason (at the fault of the airline). I called the 24/7 EF emergency line and they said they could only help me during business hours from Mon - Fri between 8am - 5pm ET. I later learned they helped someone else on my trip over the weekend, which was outside their "business hours." The emergency line is useless and the people who answer the phone are incompetent. I was stranded in another country for 24 hours with no assistance from EF and still had not made it to my destination. They refused to help me with the airlines, booking a hotel for the night or meals. When I finally made it to my destination, I had missed 2 days of the trip.

The hotels on the trip are the worst I've stayed at in my entire life. They are dirty and in extremely inconvenient locations. The restaurants we were taken to were not great - I could have found better on my own and you're stuck in a bus with 40 other people for the majority of the trip. We spent more time on a bus than actually touring the cities.

On my trip home, I barely made my connecting flight and was lucky because I would've been stranded AGAIN in a foreign country. Others on my trip dealt with lost luggage, more cancelled flights, being stranded or left on their own to figure it out. I understand a lot of these issues were airline related, but it's also because EF puts you on the cheapest possible flights, which means you get the worst service and no one cares about you. It's truly remarkable how little EF cares about their trip attendees.

Once I arrived home, I called EF to talk about my experience and to discuss reimbursement for the two days I missed. I also purchased the travel insurance. I was told to file a claim and that "they rarely decline claims." The girl I spoke with said she'd talk to her supervisor and get back to me. I followed up three times and haven't heard from her in 5 months. She completely ghosted me. I filed a claim and followed up with them multiple times as well and just today, again 5 months later, received an email saying my claim was denied.

This company has the WORST customer service I've ever experienced and they DO NOT care about you or your safety during their trips. They want your money and that is all. I spent an additional $1,000 on a hotel and food while I was stranded because the city I was in was completely sold out on hotel rooms - money I will never see again in addition to what I spent on the trip itself. Even if you are a poor college student, you deserve a way better experience than this company provides.

DO NOT USE THEM!!"

"My trip to Bali was nothing short of a dream. I had the time of my life and my short time there felt like I had created a new place to call home. The guides were amazing, informative, and genuinely cared and had the groups best interest. They also knew how to make us laugh! The temples, hikes, and sight seeing in Bali lived up higher to my expectations than I could have imagined. I will surely be going back to Bali and hope to see some the travelers and locals that I met again. Probably the most genuine place I’ve ever been to, I missed it before I even left!"

"I’ve been on 3 EFUB tours and have 5 booked for 2023! I love that everything is included in the price of the trip and all I have to do is go. The next seller is the itineraries, all of the destination highlights are included so you don’t have to worry about missing out on anything. Finally, not only are you visiting some of the most beautiful places on earth but you’re doing so with friends you just made, trying new things and getting out of your comfort zone. If you’re considering a trip with EFUB, stop thinking and just book it!"

"The trip was organized perfectly! David our tour guide was absolutely amazing and helped make the trip spectacular. He switched around the schedule to make sure we got the most of our trip. I can’t wait for my next adventure with EF."

"Worth every penny. From the city life of Bangkok, to the mountains in Chiang Mai, to the ocean in Phuket. I truly feel I got to experience it all. Beautiful culture, food, people and scenery. "

"This trip was my first with EF. I loved it! I met great people, tried amazing new food, and tried new activites such as kayaking and white water rafting. "

"this was my first trip with EF ultimate break, I had traveled with them when I was in high school, so I was familiar with the company, and I love the fact that they take care of flight, transportation, the hotel, and that everything is included with just the one price. I went on the Iceland winter escape and perla. My tour guide was absolutely amazing. She was so excited about the group, and so excited to share everything about her country. She was so genuine an awesome. "

"This trip was amazing. The itinerary was perfectly packed and equally had enough free time. Our trip director Antonio was awesome. Totally recommend him! The accommodations were not the best. Sharing a hostel room with 4-5 people meant no space for all the people to even stand in the room. Other than that, pretty amazing trip. "

"EF has never disappointed me! This was my third trip with EF and like the last two times, they make my travels a breeze! We had so many fun activities planned and I felt so immersed in the Irish culture that I didn’t feel like I missed out for a single second! Laura was an amazing tour guide who was not only so knowledgeable and passionate about her country but such a good time to hang out with after the touring was done! "

"EF made everything so easy and I felt taken care of from booking to the end of the trip. I had originally booked in 2020 and was able to finally use my voucher for this trip. I love that we could pick excursions and that all travel was arranged on the trip. My director was very organized and helpful and the amount of free time was perfect."

"It was fantastic, we got to go to Dublin, Kilkenny, Killarney, and Galway but even in between those we got to visit smaller towns as we passed through which was a treat! The Bog Village, Killarney National Park, Ring Of Kerry, and Glendalough were a real treat to have on this adventure. I definitely felt like I got more of Ireland than I initially thought I was going to so that was amazing. Tour guide Gavin was fantastic and knew his stuff. Hotels were nice!"

"Had an unreal experience with the Highlights of Japan tour trip! The trip had a good balance between tour time and free time. The people were great and the tour guide was absolutely amazing! The itinerary was perfect letting us explore different types of areas and feels across the country. Would highly recommend this trip and would definitely do it again! Also, Japan is a phenomenal country, a must see for everyone!"

"Going on this trip was one of the best decisions of my life! I made so many friends, which made it really hard to say goodbye when the trip was over. All of the places we visited were so beautiful, it felt like you were in a dream the entire time. I highly recommend this trip for anyone who wants to see Europe. The time went by super fast, and it didn’t feel like a month at all! ❤️ "