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5/5

2003-01-22

"This seller is very fast. There was a small mix up with a different order placed by someone else that they sent correspondece to me about. But besides that they were great. I ordered ground shipping and received two packages within three days. The packaging was very good, lots of foam. Prices were also very good."

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-01-19

"Ordered visiontek everything Personal Cinema retail box but got a used one in wrapped package with wrong driver cd. Have been trying to get the correct cd from enpc and visiontek support eversince without success."

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
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Web site being easy to use

5/5

2003-01-06

"I ordered a Logitech Elite Keyboard and it came packed well and as advertised. Would recommend."

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Is easy to do business with
Is committed to quality products and services
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Overall product shipping and delivery process

1/5

2002-12-31

"Bad place to shop, would never recommend, even to people I hated!

They put the wrong stuff in the half size box, and expect me to pay for there screw up.
They must sell RMA'ed products
They yell at you when you confront them.
They dont trust there customers.
Have really weird policys.
Hard to get a hold of.
Most everything is via email

I dont see how they have this kinda rating, and I dont see how there still in business!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
N/A

5/5

2002-12-23

"This is my first purchase from this seller - found them on a pricewatch.com product search. I ordered the Thermaltake Volcano 9 heatsink/fan on 11/27 and it was delivered within 3 days. Their price on this item was at least $10 cheaper than other resellers. I'm very happy with my experience and would buy from them again."

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5/5

2002-12-12

"Ordered the tiger mpx board and 2 thermaltec volcano 9's. verything works great and litle hassle...

Would by from them again
"

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N/A
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N/A
Is easy to do business with
Likelihood of customers making future purchases
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Overall product shipping and delivery process

5/5

2002-11-18

"Price was good, Service was excellent, W/fast e-mail response and shipping. Tracking number provided.

Happy Customer!
"

Detailed Review Benchmark + -
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Pricing of products and services
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Overall product shipping and delivery process

5/5

2002-11-08

"While not as good as newegg.com, I'd rate these guys just as high.

I ordered a new ATI 9700 Pro from them on Nov 6th. It was shipped to me, second-day air, the next day. (I've got one more day till it arrives, heh.)

My only complaint is the online ordering tracking. Attempting to view my order status/stages/etc from their web-site only provides "order not found" or various other errors.

Fortunatly, the email-s I received told me pretty much what is happening to my order.

I'd most likely buy from them again.
"

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Overall product shipping and delivery process

5/5

2002-11-05

"Ordered 2 sets of speakers. Paid with a money order. Order was processed and shipped very fast. Package was in perfect condition upon arrival and very well packed. Extremely satisfied customer.

Will definately buy from again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-10-24

"Good price and delivered exactly as they promised. Everything handled via Internet. I would order from them again."

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-10-03

"Excellent service. I needed the power supply right away, i placed my order and received it 3 days later. The upgrade to 2nd day delivery was less than $3, making it a great deal!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-09-22

"awesome service qick service good for me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A

5/5

2002-09-05

"Ordered 3 ati radeon 9700 pro. Oem's for $334 a piece. They shipped within 24 hours of my order. They are instock when no one has them. Get this. With my tracking number, they sent me a not saying they were out of OEM white box cards. So they sent me 3 Retail Boxed cards. You tell me what other company would do that. You would get a backorder any where else. Shipping was very reasonable for 2 day also.
Very highly recommended seller in my book. Not one other company would upgrade like that for the same price.

Mine arrived a day ahead of time also. But then im the next state over and i paid for 2 day.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-08-27

"Ordered a Logitech wireless keyboard and received it 3 days later. Product was well packed. I would definitely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-08-24

"Great product, AWESOME price, arrived a day ahead of schedule. Very good store."

Detailed Review Benchmark + -
Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
N/A
Speed of web site
Web site being easy to use