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Chance of future purchase:
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Return/Replacement policy:
0.00/5

Verified
1/5

2005-06-10

"Item description was extremely inaccurate and led me to believe it was a laptop battery rather than just a car charger. When I tried to contact them for a return no one picked up the phone and my email went unanaswered."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
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Is trustworthy
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Product Returns/Refunds/Exchanges
Overall web site
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Verified
5/5

2005-05-30

"Prompt order service. Professional service and follow-up. Would recommend to anyone. Very pleased with my product!"

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Verified
5/5

2005-05-26

"Very prompt, item received as ordered. I would do more buying from these people."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
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Resolving problems
N/A
Being trustworthy
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Being knowledgeable
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Being easy to reach
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Overall customer service
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Customer service being easy to reach
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Overall web site
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Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-05-24

"The mouse I ordered came in a reasonable amount of time, in good condition, and was exactly what it promised to be: a new trackball mouse. I am very happy with it, and with my previous purchases with saveateagle.com. "

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Is easy to do business with
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Is consumer focused

Verified
5/5

2005-05-24

"Great price. Order arrived sooner than expected. Refurbished product has worked flawlessly. Useful software bundle, but maybe should include DVD player software in it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
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Overall customer service
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-05-24

"I was very satisfied with my order. The MobilePro I purchased was in good working condition, it was shipped quickly, and a problem CD replaced quickly as well. I would suggest Eagle to others."

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Verified
5/5

2005-05-18

"The LCD panel I ordered arrived in a good shape in a timely fashion."

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Verified
1/5

2005-05-13

"The monitor arrived with scratches and mars on the screen, and unable to focus properly at any resolution, even with convergence settings tweaked. It was claimed that it was factory refurbished to be like new, but there's no way it could have passed any real inspection.

Bad refurbished monitor that claimed to be like-new: $170
Round-trip shipping cost (non-refundable): $135
Net refund from returning it: $35

I think I'll just keep it as an emergency spare.

I would not recommend anyone buy from them, as they cannot guarantee the quality of the monitors and the shipping cost makes returns almost useless.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Overall technical support
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Being trustworthy
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Being easy to reach
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-05-12

"I received the product over the weekend, GROUND!!
Excellent service and responsive customer service!
"

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Overall quality of the company
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Verified
5/5

2005-05-12

"Excellent service.

I ordered a new battery for my laptop. Which works well.

The order arrived well before I excpeted it to - servarl days before I thought it would.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-05-12

"No problems with purchase. A pleasure to deal with."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

Verified
5/5

2005-05-12

"I'm very pleased with the quick service, safe packing and the the clean, shiny fast computer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service making decisions on their own
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Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-05-12

"This transaction went very smoothly. I would purchase additional equipment from Eagle Computer for my clients."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-05-05

"The order was easy, everything was easily tracked online, and the laptop arrived quickly and in perfect shape. I was very happy with everything."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-05-05

"Ordering was easy and all inquiries I had were answered quickly. Customer service was awesome and the prices were very competitive. I am usually leery about buying over the internet, but I have no problem purchasing from saveateagle.com. I will always check their website first before looking elsewhere for all my online purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability