"Very fast resopnse from the support."
"I ordered sheet music that was out of print. I thought it would take much longer but arrived in just iver a week "
"Great Service and Fast Delivery"
"Easy ordering. Quick shipping. Excellent prices. Entirely positive experience."
"Excellent Customer Service and Quick Delivery"
"Everythign arived as xpected in good shape and fast"
"We have used East Coast Music for over a year now. I am very impressed with their responsiveness, particularly when an item is out of stock and they have to work directly with Alfred or Hal Leonard to get a special order completed. Ben and his colleagues are first-rate. "
"Score and Parts were perfect and fas delivery"
"Got the Score I wanted and quickly."
"Excellent service. Fast delivery and Instructions especially Checkout instructions were very helpful"
"Please read my Google review.
Product arrived damaged due to poor packaging and East Coast refused to replace it. I shipped it back as they wanted me to and they shipped it back to me. "
"Ordered 3 items on a Monday and the shipping I chose said my order would arrive in 2-3 days; however, it took until THURSDAY to process my order so it did NOT arrive in time to be taken Saturday morning to a long-distance wedding as part of the bride & groom's gift. (I made 3 attempts to call East Coast Music to make sure I had chosen the right shipping option, but never got to speak to a human.) Upon finding the package on our doorstep when we arrived home Sunday night, my husband called the company and spoke to "Ben." He said to call Customer Service the next day; we did...and learned that shipping charges and a restocking fee would cost more than our order! We reluctantly decided to keep the package...but won't be ordering from East Coast again. "
"Ben was able to answer my questions and responded to my needs with breathtaking speed. I will be visiting this store many more times in the future."
"when you call, 90% of the time you get a recording promising a call back that almost never happens"
"Very good experience, the best price I found for needed music score. I received one incomplete book, they send me immediately a new one. I highly recommend this seller."