"Except that I am still waiting for two piano books to arrive, four weeks out. "
"I ordered sheet music which was supposedly was delivered but I never got it. East Coast Music was not helpful at all. By the time I reordered the price had gone up considerably.
I'm not happy about this."
"Thanks so much! I really enjoyed your website and service."
"ECM had what I was looking for at a great price and I received it very fast. "
"When I emailed my order, the invoice stated that delivery would occur in 5-10 business days.
The very next day, I received an email saying the order had just been shipped, and two days after that the music arrived. With free shipping and a discount on the cost!
How could I not rate the service as excellent! "
"Great people to deal with. Fast shipping "
"Fast Delivery - Received order in 4 days and I used Free Shipping for orders over $50. Also, lowest prices on the internet. "
" I really root for them to succeed -- we need better sheet music dealers."
"Very professional, helpful and prompt. Thank you East Coast Music."
"I placed an order with East Coast Music mid-May and have yet to receive one of the books. They charged me for it but have not contacted me to let me know when I might receive it. I finally called them to check on it and they said it was back ordered and they hoped it would arrive in the next 3 - 4 weeks (but no confirmation), which would be around a 2 month wait for the book. I definitely should have paid a little more and bought it locally, since it was a summer project for one of my students. The other part of my order did arrive correctly within a few weeks of ordering."
"Great price and availability
Had to contact because promised shipping email was not generated
But aside from this relatively small hiccup everything was great "
"I ordered a piece of music that is really old but still published. I was overjoyed that they had this music, however, it's been almost a month now I'm still waiting for a reprint so I can use the tune. It is an older song that features trombone, trumpet, and tuba called "Sounding Brass." I played it back in the late 1960's when I was in high school and would love to have my community band play it today."
"Fast and easy. I'am very happy "
"I bought a book of sheet music for saxophone from East Coast music, and after placing my order, one of the employees personally wrote me an email about the status of my order - confirming shipping info and giving a much better experience than I would have gotten had I ordered from out of the country, or from a larger distributor. The music arrived within days, I believe it was ahead of schedule, well-packaged and in great shape. Instead of relying on an auto-generated email confirmation and the potential of mistakes in a drop-shipping warehouse order, I chose to use East Coast Music at a slightly higher price and am glad I did! Thanks once again for the great customer experience. "
"I saved $50 on 3 arrangements. My budget was only $100 and I'm used to getting 2 pieces for that, but, because of the great prices, I got 3!"