"Easy to use; good products at good prices."

"The price was low and I got what I ordered but it took longer than it should have and no tracking information was provided until I asked for it."

"At first I thought it was just another Internet shopper will everything went just fine got the right order got it on time and at a fair price"

"ECM has the best prices, bar none. A suggestion: ECM should explain to new customers that the sheet music purchased is shipped from the publisher and not from ECM's warehouse. This will avoid confusion over expectations about shipping, tracking, and delivery. Once a customer knows the routine (which, to repeat, ECM does not disclose for whatever reason), then the the customer knows what to expect about shipping and the price of the product can't be beat. "

"I love the feel of hardcover Urtext editions. They get hard years of use and always make me happy to use. "

"Glad I found you site looking to getting my grand piano jamming out on some rock classics soon!"

"BEST PRICES. USED THEM SEVERAL TIMES FOR MUSIC BOOKS.
TOMMYTUNES

P.S. ***********************I TRIED TO SEND FEEDBACK BUT WAS UNABLE UNTIL I CAREFULLY LOOKED OVER THE LITTLE GREEN COMMENTS AND NOTICED (JUST BY CHANCE) THAT MY EMAIL ADDRESS WAS INVALID (FOR SOME REASON).
YOU NEED TO FLAG AN ERROR IN BOLD RED LETTERING!"

"Comparable price to others. Nice to have the free shipping. Very plain site tho...nothing extraordinary about viewing it but gets you what you need. If i get my order in time, then I'll be thrilled"

"Songbooks arrived quickly and the price was the lowest I could find."

"Easy to navigate website. "

"Every order has been fulfilled to my satisfaction. The cost for the music and shipping is less than comparable companies."

"Thanks for the free shipping on my order!"

"Ordered a book that I was later informed was backordered, without any tracking number to figure out a time for when I would receive it; the tracking number for the rest of the order didn't work to tell me where the book was. Then later I spoke to Ben, who was very helpful and credited my account. 1 day later, the book arrived free of charge.
So in the end, I got my book free. Thank you Ben for your wonderful customer service!!!"

"Almost satisfy... it would be better if you have Thailand shipping service."

"I received the Rubank Selected Studies for Oboe in good time and it was well packaged.
Thank you for the excellent service "