"First company in a long time to contact me when a problem occurred before shipping a partial order. I appreciated the information ahead of receiving the partial order and it resulted in another order. Thank you."

"good selection of music books ans songs and the prices are the lowest on the internet or any where."

"Easy to fine the music that I was looking for. "

"Love your web site and products! I did not interact with your customer service personnel during this purchase."

"I've never shopped with East Coast before. Hoping for a good experience with shipping! it was priced well."

"web page ok, I will know more when I receive my purchase"

"Wonderful website. Has everything I need and great prices too!"

"Great web site with large slection and low prices "

"I need to return my accidental order #76637 of the small-sized edition of the Schubert piano sonatas, Volume 2. How do I do that and get credit against my replacement order #76914 from today?"

"Great! I found this website to have good prices and have most of what I needed."

"I was very happy to find another company to order products from, but I was not able to review my final order before it went through. I was not able to get the full cost (with tax) and there wasn't a button or option to enter the "FREE" code for shipping which was located at the top of the order screen. My order was over the $50 free shipping and should have qualified, but there was no place to select this option. "

"Shipping is a bit expensive even though I live in Virginia too. I hope you can ship it as fast as promised."

"Compnay help look for this piece and it was the one I have been looking for."

"Limited selection of solos, but I found what I was looking for. Easy to check out."

"I found the site a little confusing, esp the shipping (free US vs a faster free no geography?)

Other than that up to here its been fine"