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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2014-11-21

"Courteous service - and prompt!"


Verified
4/5

2014-11-21

"I had some problems with my order, but was able to work though it with EC Music. I appreciate their efforts and must say they are honest and will work with you if you have any issues (that was my experience). Their prices are good too which is why I chose them in the first place!"


Verified
5/5

2014-11-21

"Will order again when needed"


Verified
5/5

2014-11-21

"As advertised and at a great price!"


Verified
4/5

2014-11-21

"I was shipped a slightly defective capo (wish they would have inspected first), but then sent a new one after I contacted them. Didn't offer any compensation for the hassle.... Typically a company will give a discount on a future product or something..."


Verified
5/5

2014-11-21

"Quick delivery, great price"


Verified
5/5

2014-11-21

"They provided copies of a song that I could not find anywhere else. The price was good and they sent it promptly."


Verified
1/5

2014-11-21

"The Steinberg UR28M I purchased did not function as listed, yet East Coast Music would not let me return it. So I'm out $350."


Verified
5/5

2014-11-21

"Order came in a timely fashion and was what I needed."


Verified
3/5

2014-11-21

"Delivery of order took longer than expected. "


Verified
5/5

2014-11-21

"Came really quickly and well packaged. It's a really good book of varied repertoire. I'm really happy overall."


Verified
5/5

2014-11-21

"Ordering was simple and delivery was swift!"


Verified
5/5

2014-11-21

"Music arrived in a reasonable amount of time."


Verified
5/5

2014-11-21

"The software was correct for what I ordered, and shipped very quickly. Having a link to the download site was extremely helpful, also."


Verified
4/5

2014-11-21

"There was a period of time when the website was down for at least a week and I had no confirmation that the shipment was on the way. I wondered if the website was a scam because there was no explanation of how or who to contact. I hope that never happen again if you want to continue doing business. Glad I received my shipment."