"The download did not print the online help was useless and customer service did not return several calls"

" Great service and prices."

"Great price on the product I wanted and fast service. What more could you ask for?"

"I purchased Finale Songwriter, and it arrived very quickly. There was an issue with the serial number for my copy, but the owner of East Coast Music sent out a new copy immediately without further charges to me. It arrived in a couple days before the trial license expired. Overall, excellent and speedy customer service. I would buy from them again."

"I was looking for a scarce item (Fred Waring's Tone Syllable Treatise); they had it, I bought it, it arrived quickly. Can't ask for better than that."

"Even just downloading was so complicated. All I wanted was a simple PDF, and instead I got some weird format for which you then have to download extra software - which (most frustratingly) didn't work on my Mac platform. It's almost as if they designed the process to confuse the user.
I tried customer service, but I got the ol' runaround. In the end I gave up. $4.95 down the drain, and several hours trying to make it work."

"the purchase was great. I was satisfied."

"The initiation of the shipment was slower than I expected, but overall I'm satisfied."

"My order was correct and came in a very timely fashion. "

"The score was delivered as described and on time. Best of all, it was significantly less expensive than anywhere else."

"Quick, good quality, carefully mailed, reasonably priced."

"Quick, efficient.

Thanks"

"I put in an order online and received it very quickly. I will definitely use their services again!"

"Best price around, great post-sales support; thank you!"

"Had questions on product to verify it was used and understand what the special code notation meant. The price went up the day I received an answer and they did not honor the old price. A difference of $14. They did not answer calls or return calls to work this real time. Not good customer service."