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Verified
5/5

2014-09-30

"Personal attention was paid to my order, they were great"

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Verified
4/5

2014-09-30

"Good price on the TV, Sales rep called me to confirm the order. Shipping wasn't free as indicated on the website because their shipping company didn't service my area. "

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Verified
3/5

2014-09-30

"Final price and shipping were ok, but the final price was several hundred dollars higher than what was originally purchased as I was called after I placed my order and told "the TV you bought was not made by the manufacturer but was made by a cheap secondary market and if I wanted the REAL tv then it was going to be $300 more." Nevertheless, the tv was still a couple of hundred dollars cheaper than buying locally AND shipping was free and avoided sales tax, so all in all I did still save money, but not nearly what was advertised. The free "upgraded" wall mount that was included was cheap, get the same thing at CostCo for $30. The four upgraded "High Quality" 4K 3D compatible 6 ft HDMI cables that were sold for $59.99 each were cheap, Chinese made pieces of crap...save your money and buy the $80 Monster Cable high speed HDMI's!

All in all, it was a typical experience with this type of outfit, buyer beware of what you are buying and for how much as sometimes it makes more sense to buy for a local LICENSED retailer. Because I did not purchase this from a licensed dealer I was not eligible for the manufactures promo of receiving 4 Ultra HD 4K movies on Blu Ray (a $300 value)...so, I probably broke even on the deal.

But again, this is just my personal experience, your may be different.
"

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Verified
5/5

2014-09-30

"Michael was excellent to work with. Would recommend East Coast Tv's to friends."

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Verified
5/5

2014-09-30

"I found East Coast TV had the best price on Napoleon P500RSIBNSS. Good experiance buying from East coast TV. I made a mistake and ordered a natural gas grill instead of propane and they caught that by calling me before shipping. Overall good experiance."

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Verified
5/5

2014-09-30

"Great services and the prices are hard to beat. The TV was delivered, brought into the house, removed from the box and plugged in. I must say that I would recommend East Coast TVs and would use them again!! Would have been nice if the TV could have been shipped using a method other than freight. Freight took awhile!"

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Verified
5/5

2014-09-30

"Very happy with my TV purchase from East Coast TV's. I hadn't used them before, they had good prices and delivery went great all the way to CA. I would use them again."

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Verified
4/5

2014-09-24

"I had previously ordered a Panasonic plasma t.v. from East Coast approximately 1 1/2 years ago and that transaction did not work out at all, due to constant delays in when the t.v. would actually be shipped, so that order was ultimately cancelled. That being said I thought I would give East Coast another try and I ordered a Denon AVR-X4000 receiver on-line on 8/17/14, a Sunday, for $839.00, which was a very good advertised price. I received a call back from a salesman regarding the order on 8/19. I was advised at that time that East Coast is not a Denon authorized reseller, although I could find no place on the website that stated this, and that the Denon factory warranty would not apply if there were an issue with the receiver. I ultimately purchased their in-house warranty for $69.00 and upgraded the free shipping, which is drop ship by an unknown freight company, to FedEx with a tracking # for $19.00.
I have done quite a bit of on-line purchasing and am accustomed to placing my order, receiving an order confirmation, then receiving my item a few days later. That is simply not how East Coast works. Your order is not "finalized" until an salesperson contacts you and attempts to sell you an extended warranty and upgraded shipping. Only after that contact is the order truly finalized. This is neither a criticism nor a compliment, it is simply a comment regarding the East Coast order process. The price of the receiver also dropped $20.00 between the time I placed the order and the order was finalized, but I did not receive the lower price.
FedEx delivered my receiver 4 business days after the order was finalized, so no issues there. BTW, this is an awesome receiver.
I am satsified with the transaction overall. I would have liked East Coast to clearly state that they are not an "authorized" Denon reseller just to make everything clear up front. I would also have liked to have had the price I paid reduced to the current price at the time my order was finalized, but given all of the above I will consider East Coast in a future purchase.
"

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Verified
5/5

2014-09-24

"I ordered a Samsung 75" TV from East coast. The price was great and i received the tv in about a week with the White glove service. They unpacked the TV set it up on the stand that came with it and made sure that it was working before they left. "

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Verified
5/5

2014-09-23

"Great service, cheap prices, what more can you ask for?!
Will buy again from them.
"

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Verified
5/5

2014-09-22

"I had a small issue with my order and Carlos the manager called me and took care of fixing it. Thanks Carlos.5 star customer service.
Received my samsung UN65HU9000 ten days after purchased, very happy with tv.
"

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Verified
4/5

2014-09-22

"TV was delivered on schedule, carried up stairs, unpacked and plugged in. It is beautiful, and we got it about $900 cheaper than local stores. Thanks East Coast TV's."

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Verified
5/5

2014-09-22

"I'm not going to lie, I was quite skeptical going into my purchase with East Coast, mainly due to all the negative reviews I saw, but it was a great price on an excellent television. I purchased a Sony 50" LED that was going for well over $100 everywhere else. When I entered my information as well as a coupon code their website gave me, I received an email asking me to call them back regarding my order. I thought...here we go, this must be what everyone is talking about. I called, and all they needed was to verify the information I had given them. A week later, I received my television, and I could not be happier. The driver not only carried it into my apartment (I'm on the second floor and my elevator is being repaired), he unboxed it and plugged it in to make sure that it was working. There were no strong arm tactics, no upsell, no bait and switch. I don't know what all the negative buzz is about, but I have nothing but good things to say about this company. "

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Verified
5/5

2014-09-21

"Bought a new Samsung 55 inch 4k 3d tv
Salesman was very friendly and knowledgeable of the products, help me make up my mind on what to buy.
they had it delivered on time
"

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Verified
4/5

2014-09-19

"The products are just as described in the Web page and their prices are really good compared to other resellers.

The only problem I had was that the item I ordered was not in stock but the page didn't say that, so my order took more to be shipped than usual.
"

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