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Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

5/5

2021-12-02

Easy & Quick

"Ordering a refrigerator replacement part online was Easy and delivery of the part was Quick. I will happily use EAP services again. Thank you. "

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5/5

2021-12-01

Perfect fit, fast delivery

"The crisper top was an exact match to the original and was delivered 5 days after ordering. The price was fair since these parts are usually hard to find. Great job."

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5/5

2021-11-28

Great service

"I received my order within days. Unfortunately, one of the refrigerator shelves was damaged. I called the company immediately. I was reimbursed for the damaged item and was sent a new shelf. "

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2/5

2021-11-28

still waiting ....

"Hmm... Fed Ex says the package shipped on 11/12 .. its now 11/27 and still no part. ordering was easy ... getting what I ordered... hmm... still waiting ....."

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5/5

2021-11-20

Great experience

"The prices were very reasonable, and my items arrived very quickly! It couldn't have gone more smoothly."

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5/5

2021-11-18

Great parts source

"They always have what I need no matter how small or big the part is. Shipping is always fast!"

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5/5

2021-11-15

Is it the right part?

"I called to make sure I was buying the right part. The customer service person was so nice and helpful. It was the right part, and I am very pleased!!"

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5/5

2021-11-15

Great Service Reasonable Prices

"Easy and helpful way to find needed parts and place order. Prompt order processing and delivery."

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5/5

2021-11-15

Excellent selections

"I got the right item the very first time. Your site was easy to navigate and the product came super fast. Thank you"

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5/5

2021-11-11

Great service.

"In February, I had to have some warranty work done on an appliance. The parts for that work took 3 weeks to come in. My experience with Easy Appliance Parts was SO much better! The part came in 3 days, for the exact price on the website! Thank you guys, for being quick. I truly appreciate the service I received!"

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3/5

2021-11-08

Delivery Issues

"Part was shipped via Fedex - Fedex provided a delivery date which came and went. After missing the delivery, tracking results came back as "no delivery date available". The part was delivered (by USPS?) one week after the original promised delivery."

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5/5

2021-11-06

Great parts, quick shipping

"Had all the right parts I needed to repair my washing machine, fast shipping. "

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3/5

2021-10-29

Not installed yet!!

"FedEx can be a nightmare. They deliver some items to the USPS and then notify you that they have delivered the item to YOU! Several days later, if you are lucky, you finally get the item.
Also, when I finally received the fan motor, it was shipped in a larger box than necessary and had NO packing material. The motor was just bouncing around in the box. I hope everything still works.
"


1/5

2021-10-27

Don’t buy from here!! Items never arrive

"Ordered items are marked as delivered but never arrive. Waiting for customer service to respond for the weeks"

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5/5

2021-10-27

Perfectly fitting Quality parts.

"Now I'm a Dryer repairman "

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