"I received an order that was a belated Christmas gift for my husband. The canvas print had a line in it that wasn't on my file so I called customer service. The agent was super friendly and helpful saying to the effect of "no problem. we'll reprint and send to you at no cost." I asked what the next steps I needed to take were and she said that was taking care of everything and not to worry that the new shipment would be to me in days. About an hour later I get an email from a different agent asking me for photos of my received canvas showing the problem. I complied but was confused as to why I was now getting a different message. A few days later I get an email from the woman who I sent the photos to saying the art department claims the line was in my file (not true) and if I wanted a new print it would cost me the same price I paid for the first shipment. What? I did not reorder, I am not happy, and Easycanvasprints.com has a permanent black eye with me for me to get two totally different messages from customer service. The first when I called was just to make me happy to hang up: "no problem, we got you. nothing else for you to do"? The second is the real service: "It's your fault, if you want it fixed you have to pay." I am a repeat customer. This was my first issue but based on this, forget you. I have other options."
"I was so pleased with this company I order again. Easy online ordering, excellent promotional discounts, quick service, exceptional quality."
"Yes, I am the baby of the family, but knowing how important pictures of people that here with us now, and passed on, this website is a great way to remember loved ones!"
"Uploading the photo took several attempts but once the photo was uploaded the entire process was very quick and easy. Contacting customer service/technical support got a prompt response. The product ordered was received quickly before the original estimated delivery date. The canvas print job was a amazing and work product exactly what was ordered.
Well worth the price. Look forward to using EasyCanvas for many more print jobs."
"I found an 80% off coupon for Easy Canvas through Walgreens' web site and decided to give it a try. So glad i did! The design process was super simple, the products were received more quickly than estimated and they turned out beautifully! It was above and beyond what i expected and i can't wait to order again. "
"I had 2 canvases done of my dogs. I couldn't be more happy with the out come. The price was excellent. I didn't have to wait long for them. All around impressed."
"Quick and easy to make. Arrived when supposed to. Good quality."
"Very easy just upload and done. Very happy with the end result."
"Had a pic on my phone that a friend loved. Asked if I could get it enlarged for a house warming gift for him. The print is 100 times better than I thought could be. You folks are awesome! Great service, excellent turn around time. Thanks for making me look like a great photographer!"
"It came fast, looked great and was a very reasonable price."
"The canvases I ordered were beautiful and great quality. The pictures I sent were of average quality and they made them beautiful. Thank you! I will order more soon. I have already ordered five! "
"I had 2 photos of my children printed to canvas. The pictures were taken by a phone. I truly did not expect the prints to be so clear and vibrant and I was greatly surprised by the quality . I plan to order again. "
"Love it! Great quality and arrived Quicker than expected too!"
"Ordered 2 and they both came fast and look great!"
"I really wasn't expecting such a great quality of work! The colors are very bright and the details are also very sharp. the photo they had to work with was kind of small, so I wasn't sure it would come out nice. Now all of my siblings want one!!!"