"very frustrating - even live chat couldn't help"

"Eddie Bauer clothing is becoming far too feminine in styling and colors."

"it was fine. no complaints"

"I like this site, always easy to use and the reviews are very helpful"

"Love the quality of the products and the style."

"I was impressed with how quickly the pages loaded. The photos were well done."

"Great but I'm hearing from store staff that you are no longer going to offer jeans. Love your jeans, so very unhappy about that news."

"I generally found what I was looking for. Sold out of some colors/styles in items that I wanted. Navigation of website was problematical, I had to keep going in and out of website to enter catalog item numbers. Love your stuff though."

"Every year I register to get your emails especially for Christmas. I got one about signing up and no more there after. I will be honest with no email from your company that I forget to check your site unless there is something specific. I do not understand why I fail to get any emails as my sister gets them and forwards them to me if I ask. That is why I rated your site poorly. It is just not this year - this has been four years now. You need to correct that. Please."

"Eddie Bauer has great quality, so it is potentially worth paying more. However, not being able to track my expensive jacket is unacceptable."

"good. love that some of your products< ascent, have gone back to original roots"

"I was very pleased with what I saw"

"called 800 number and was able to order as I could not change shipping online"

"I liked it. It gives me a good idea of what I'll be looking for when I go into the store in Saskatoon. It's a good site to browse through."

"was very user friendly and can move from category to category"